Coordinator of Community Service

Able Health Services Inc; Pikesville (MD); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Job summary

A community services provider in Pikesville, Maryland, is seeking a Coordinator of Community Services to provide case management and advocacy for individuals. The ideal candidate will have strong communication skills and a robust understanding of self-determination principles. Responsibilities include developing person-centered plans and ensuring compliance with established protocols. This role offers a hybrid work schedule with flexible options.

Qualifications

• Bachelor’s degree in a human service field or equivalent experience.
• Proven ability to build relationships and respond promptly to individuals.
• Access to a reliable automobile and valid driver’s license.

Responsibilities

• Provide Targeted Case Management Services and advocacy.
• Develop and monitor Person-Centered Plans for individuals.
• Document consumer-related activities according to protocols.

Skills

Effective advocacy skills

Written and oral communication skills

Computer skills

Education

Bachelor’s degree in a human service field

Associate’s degree with 2 years’ experience

7 years’ experience in the human service field

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Able Health Services Inc. is seeking a Coordinator of Community Services to join our team!

Key Responsibilities:

• Providing Targeted Case Management Services to the people individuals that we support. You will provide advocacy and coordination of resources and services as needed, as well as assist with conflict resolution, negotiation, and facilitation. A CCS enters their activity notes into the State Database within 24 hours for tasks completed. You will work with the person supported and their team to develop a Person-Centered Plan and throughout the year monitor services and supports.
• Coordinate activities to plan, explore, access, and maintain supports desired by the individual.
• Advocate on behalf of and assist individuals to advocate on their own behalf.
• Maximize individuals’ participation in the team process; promote opportunities for those who choose to lead their team meetings.
• Negotiate and resolve conflicts within the team.
• Ensure adequate planning for and development of an appropriate and relevant Person-Centered Plan (PCP), in accordance with COMAR and agency policy; monitor to ensure implementation.
• After the annual meeting, visit assigned individuals in settings where supports are provided, and/or elsewhere, as desired by the individual, at a minimum of three during the PCP year, or more frequently, as indicated by the intensity of resource coordination services needed.
• Assist with transitioning and transfer activities in an expeditious manner to ensure continuity of supports/services.
• Respond to provider-generated incident reports in a timely manner to ensure the individual’s health and safety is adequately addressed.
• Document consumer related activities according to established protocols to assure proper invoicing for services performed.
• Consistently provide and accurately document sufficient level of consumer services to meet agency billing standards.
• Explore and access alternative supports and/or funding sources to meet identified individual needs.

Qualifications:

• A bachelor’s degree from an accredited education program in a human service field; or
• An associate’s degree with 2 years’ experience in a human services field; or
• 7 years’ experience in the human service field.

Working knowledge of and commitment to self-determination principles and a willingness to provide support at a time, location, and in a manner that meets the various needs of individuals served.

D. Effective advocacy skills: proven ability to establish and maintain working relationships, respond to individuals in a timely manner, use independent judgment and initiative, and to access services.

E. Ability to facilitate the empowerment of individuals through promoting independence, self-determination, and creativity in planning; strong belief in the opportunities for people with disabilities to fully participate in the community and a willingness to work toward individuals’ identified goals.

F. Effective written and oral communication skills; proficient computer skills to include learning agency systems required to document billable activities.

G. Must have access to a reliable automobile and a valid driver’s license; must provide verification of a good driver’s record and automobile insurance upon request and maintain such throughout employment.

Schedule:

8-hour shift

License/Certification:

Driver's License (Required)

Work Location:

Hybrid

Flexible work from home options available.