Service Coordinator

Flowserve US Inc; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Flowserve US Inc. seeks a Service Coordinator to quote, schedule repairs, and coordinate across engineering, purchasing, sales, and operations to meet customer specifications and deadlines.

The role involves preparing detailed quotations, confirming delivery times after inventory checks, and ensuring orders align with customer requirements, billing, and shipping details. Strong organization and adaptability are essential.

Qualifications

• BS or BA degree in a relevant field or 0–2 years of relevant experience.
• Experience using Microsoft Office (Outlook, Word, Excel, Teams, SharePoint).
• Ability to manage complex contexts and efficiently plan material availability and capacities.
• Experience in industrial engineering.
• Strong organizational skills and ownership mindset.

Responsibilities

• Provide detailed parts quotations for customer equipment.
• Determine delivery time after inventory check.
• Check customer orders for accuracy (Identity Number, price, delivery time, shipping and billing address).
• Communicate with internal and external customers to update on order status and expedite requests.
• Request quotes and initiate purchase orders.
• Control incoming and outgoing invoices.
• Schedule with suppliers, check delivery dates, reconcile, and share information.
• Support warehouse activities (incoming goods, inspection, packaging, shipping).
• Other duties as assigned.

Skills

Material planning

Strong organizational skills

Ownership

Adaptable and flexible

Industrial engineering experience

Education

BS or BA Degree in relevant field

0-2 years relevant experience

Tools

Microsoft Office

Job description

Role Summary: As a Service Coordinator, your primary function involves quoting, and scheduling repairs to meet customer specifications and deadlines. You will coordinate across various departments such as engineering, purchasing, sales and operations to ensure all customer expectations are met.

Responsibilities & Requirements:

• Provide detailed parts quotations for customer equipment
• Determine delivery time after inventory check
• Check customer orders, including Identity Number, price, delivery time, shipping and billing address and customer specifications
• Communicate with internal and external customers to provide updates on order status and expedite requests
• Request quotes and initiate purchase orders
• Control incoming and outgoing invoices
• Schedule with suppliers, including delivery date check, reconciliation and information
• Support with warehouse activities as needed (incoming goods, inspection, packaging, shipping)
• Other duties as assigned

Preferred Experience / Skills:

• Experience in Microsoft Office (Outlook, Word, Excel, Teams, Sharepoint)
• Ability to deal with complex contexts, efficiently planning material availability and capacities
• Experience in industrial engineering
• Strong organizational skills
• Adaptable and flexible
• Demonstrates ownership
• BS or BA Degree in relevant field and / or 0-2 years relevant experience