Service & Repair Coordinator

Airline-Hydraulics-Corporation-; Eddington (PA); On-site; USD 42,000 - 55,000; Full time

Job summary

Airline-Hydraulics-Corporation- seeks a Coordinator to organize and file work orders and project documents, and to provide clerical support to the Department team. You will help the department meet deadlines while maintaining customer satisfaction, reporting to the Service and Repair Operations Manager.

Key duties include data entry, filing, preparing purchases, updating schedules, and coordinating communications with customers and vendors.

Qualifications

• Extensive organization and time management skills.
• Ability to interpret instructions from multiple co-workers.
• Proficiency with MS Word, Excel, Outlook.
• Strong communication and multi-tasking abilities.
• Experience in a manufacturing/repair office environment is a plus.

Responsibilities

• Preparing, organizing, distributing, and filing work orders and related project documents.
• Provide clerical support to Department team to help meet deadlines and customer satisfaction.
• Initiate in-house and vendor provided repairs for hydraulic, pneumatic and electrical components.
• Purchase machine parts and equipment and review/expedite purchase orders.
• Input and update work orders and review for timeliness and accuracy.
• Update and maintain production reports and schedules.
• Communicate with customers, vendors, personnel and others to collect/provide information and resolve problems.
• Organize meetings and appointments.
• Contribute as a team player and share ideas with management.
• Cross-train in other areas of the organization when possible.
• Provide clerical support to production personnel; may work in production area.
• Purchasing/Expediting and price-conscious decisions to support departments.
• Promote a culture of safety.
• Open minded to learn other duties.

Skills

Organizational Skills

Time Management

Communication Skills

Attention to detail

MS Word

MS Excel

Outlook

Tools

MS Word

MS Excel

Outlook

Internet Explorer

Job description

The Coordinator is responsible for preparing, organizing, distributing, and filing work orders and related project documents and providing clerical support to the Department team. The support provided by the Coordinator allows the Department team to focus on meeting project deadlines and achieving total customer satisfaction. Reports to the Service and Repair Operations Manager.

Responsibilities:

• Performing clerical tasks including but not limited to data entry, filing, maintaining and storing records, and copying, scanning, faxing, and distributing documents
• Strong Customer Service Skills
• Initiate in-house and vendor provided repairs for hydraulic, pneumatic and electrical components
• Purchase machine parts and equipment. Review and expedite purchase orders
• Input and update work orders. Review for timeliness and accuracy
• Update and maintain various production reports and schedules
• In-person, telephone, and written communication with customers, vendors, personnel and other employees to collect and provide information and resolve problems
• Organize meetings and appointments
• Contribution in being a Team player and sharing new ideas with management
• Open mind to learn other duties and cross-train in other areas of the organization
• Provide clerical support to production personnel as needed. When necessary, this will involve spending limited time in the production area
• Purchasing / Expediting and Price conscience decisions to bring products and services in to support the corresponding department
• Strong organizational skills
• Other related duties as assigned

Requirements:

• Strong Organization Skills and Time Management Skills
• Must be able to interpret instructions from multiple co-workers.
• Working knowledge of MS Word, Excel, Internet Explorer, and Outlook.
• The ideal candidate must have precise detail orientation and focus.
• Strong communication, organization,multi-taskingand time management skills.
• Familiarity with machine parts is a plus.
• Experience working in a manufacturing/repair office environment is a plus.
• Collaboration and Team building
• Honesty and Integrity throughout the workplace
• Strong problem-solving skills and creative solutions
• Can adapt quickly to change
• Promotes a Culture of safety
• Medical/Dental/Vision/Disability effective first of the month after the hire date
• PTO accrual begins upon hire
• 100% employee-owned plus 401k with company match