Service & Repair Coordinator

ADP, Inc.; Bensalem Township (Bucks County); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Employee ownership

401k with company match

Job summary

ADP, Inc. is seeking a detail‑oriented Coordinator to support the Service and Repair Operations team in Bucks County. You will organize and file work orders, handle data entry, and assist with parts purchasing and repair coordination.

The role requires strong organizational and communication skills, with experience in a manufacturing/repair office environment considered a plus. You will interact with customers, vendors and colleagues to keep projects on track and customers satisfied.

Qualifications

• Strong organization and time management required.
• Able to interpret instructions from multiple coworkers.
• Proficient with MS Word, Excel, Internet Explorer and Outlook.
• Detail oriented and precise.
• Good communication and teamwork skills.
• Experience in a manufacturing/repair office is a plus.

Responsibilities

• Prepare, organize, distribute and file work orders and project documents.
• Provide clerical support to the department to meet deadlines and customer satisfaction.
• Initiate in-house and vendor repairs for hydraulic, pneumatic and electrical components.
• Purchase machine parts and equipment and expedite purchase orders.
• Update and maintain work orders and production reports.
• Communicate with customers, vendors and staff to gather and share information.

Skills

Organizational skills

Time management

Multitasking

Communication

Problem solving

Teamwork

Adaptability

Integrity

Tools

MS Word

Excel

Internet Explorer

Outlook

Job description

The Coordinator is responsible for preparing, organizing, distributing, and filing work orders and related project documents and providing clerical support to the Department team. The support provided by the Coordinator allows the Department team to focus on meeting project deadlines and achieving total customer satisfaction. Reports to the Service and Repair Operations Manager.

Responsibilities:

• Performing clerical tasks including but not limited to data entry, filing, maintaining and storing records, and copying, scanning, faxing, and distributing documents
• Strong Customer Service Skills
• Initiate in-house and vendor provided repairs for hydraulic, pneumatic and electrical components
• Purchase machine parts and equipment. Review and expedite purchase orders
• Input and update work orders. Review for timeliness and accuracy
• Update and maintain various production reports and schedules
• In-person, telephone, and written communication with customers, vendors, personnel and other employees to collect and provide information and resolve problems
• Organize meetings and appointments
• Contribution in being a Team player and sharing new ideas with management
• Open mind to learn other duties and cross-train in other areas of the organization
• Provide clerical support to production personnel as needed. When necessary, this will involve spending limited time in the production area
• Purchasing / Expediting and Price conscience decisions to bring products and services in to support the corresponding department
• Strong organizational skills
• Other related duties as assigned

Requirements:

• Strong Organization Skills and Time Management Skills
• Must be able to interpret instructions from multiple co-workers.
• Working knowledge of MS Word, Excel, Internet Explorer, and Outlook.
• The ideal candidate must have precise detail orientation and focus.
• Strong communication, organization,multi-taskingand time management skills.
• Familiarity with machine parts is a plus.
• Experience working in a manufacturing/repair office environment is a plus.
• Collaboration and Team building
• Honesty and Integrity throughout the workplace
• Strong problem-solving skills and creative solutions
• Can adapt quickly to change
• Promotes a Culture of safety
• Medical/Dental/Vision/Disability effective first of the month after the hire date
• PTO accrual begins upon hire
• 100% employee-owned plus 401k with company match