Service Coordinator

Flowserve; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Flowserve in Houston, TX seeks a Service Coordinator to quote parts, schedule repairs, and coordinate across engineering, purchasing, sales, and operations to meet customer specifications and deadlines.

The role emphasizes determining delivery times, managing orders, and communicating status to customers while supporting warehouse activities and invoicing as needed.

Qualifications

• BS or BA Degree in a relevant field or 0–2 years of relevant experience.
• Experience using Microsoft Office suite and related collaboration tools.
• Ability to organize tasks, manage multiple priorities, and communicate clearly.

Responsibilities

• Provide detailed parts quotations for customer equipment.
• Determine delivery times after inventory check.
• Verify orders including identity numbers, price, delivery time, shipping and billing details.
• Communicate order status and expedite requests to customers and internal teams.
• Request quotes and initiate purchase orders.
• Track and reconcile invoices; handle incoming/outgoing payments as needed.
• Schedule with suppliers and check delivery dates; coordinate information flow.
• Support warehouse activities such as receiving, inspection, packing, and shipping.
• Perform other duties as assigned.

Skills

Strong organizational skills

Adaptable and flexible

Demonstrates ownership

Ability to deal with complex contexts

Education

BS or BA Degree in relevant field

Tools

Microsoft Office (Outlook, Word, Excel, Teams, Sharepoint)

Job description

Role Summary

As a Service Coordinator, your primary function involves quoting, and scheduling repairs to meet customer specifications and deadlines. You will coordinate across various departments such as engineering, purchasing, sales and operations to ensure all customer expectations are met.

Responsibilities & Requirements

• Provide detailed parts quotations for customer equipment
• Determine delivery time after inventory check
• Check customer orders, including Identity Number, price, delivery time, shipping and billing address and customer specifications
• Communicate with internal and external customers to provide updates on order status and expedite requests
• Request quotes and initiate purchase orders
• Control incoming and outgoing invoices
• Schedule with suppliers, including delivery date check, reconciliation and information
• Support with warehouse activities as needed (incoming goods, inspection, packaging, shipping)
• Other duties as assigned

Preferred Experience / Skills

• Experience in Microsoft Office (Outlook, Word, Excel, Teams, Sharepoint)
• Ability to deal with complex contexts, efficiently planning material availability and capacities
• Experience in industrial engineering
• Strong organizational skills
• Adaptable and flexible
• Demonstrates ownership
• BS or BA Degree in relevant field and / or 0-2 years relevant experience