Service Coordinator

TEKsystems; Florida; On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical, dental & vision

Critical Illness coverage

Accident insurance

Hospital indemnity

401(k) retirement plan with pre-tax/RR

Life Insurance (voluntary)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Paid time off (PTO)

Job summary

TEKsystems is seeking an onsite Service Dispatcher/Coordinator in Hialeah, FL for a contract-to-hire role. The position pays $25.00-$30.00/hr and requires strong dispatch, scheduling, and billing skills to log service details in Security 101 and support Accounts Receivable for accurate invoicing.

You will manage service contracts, track orders and repairs, assign maintenance calls to technicians, maintain department files, and support operations turnover and warranty processes.

Qualifications

• Strong computer skills.
• Detail oriented?
• Clear, articulate speaking voice.
• Strong organizational skills.
• Experience in dispatching service personnel and communicating requirements to customers and technicians.

Responsibilities

• Ensure all service call details including labor, parts and issues are logged into the Security 101 Software application.
• Ensure information is available to Accounts Receivable for invoicing.
• Maintain Customer Service Contract information in Security 101 software.
• Track material orders, repairs and returns.
• Assign scheduled maintenance calls to Service Technicians.
• Maintain all Customer Service Department files.
• Assist in Operations-to-Service Turnover process.
• Maintain warranty information up to date.
• Collaborate with OPS on special projects and other duties.

Skills

dispatch

scheduling

billing

customer service

organization

interpersonal skills

communication

people skills

project documentation

Job description

Description

Ensuring all Service call details including labor, parts and issues are properly logged into the Security 101 Software application, and ensuring such information is available to the Accounts Receivable department for proper invoicing of customers.

Maintains Customer Service Contract information database up to date in the Security 101 Software Application.

Responsible for tracking of material orders, repairs and returns.

Responsible for assigning scheduled maintenance calls to Service Technicians.

Maintain all Customer Service Department files up to date.

Assist in the Operations-to-Service Turnover process.

Maintains Customer warranty information up to date.

Works with OPS on special projects and other duties as assigned.

Skills

dispatch, scheduling, billing, customer service skills, organizational & interpersonal skills, communication & people skills, project documentation

Top Skills Details

dispatch,scheduling,billing

Additional Skills & Qualifications

Do you have strong computer skills?

Are you detail oriented?

Do you have a clear, articulate speaking voice?

Do you have strong organizational skills?

Do you have prior experience in dispatching service personnel and the ability to effectively communicate to customers and technicians requirements for scheduling service-related issues?

Have you billed customers for their completed service jobs

Job Type & Location

This is a Contract to Hire position based out of Hialeah, FL.

Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

• Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Hialeah, FL.

Application Deadline

This position is anticipated to close on Oct 30, 2026.

Workplace Type

This is a fully onsite position in Hialeah,FL.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.