Dispatch Coordinator

TEKsystems; Florida; On-site; USD 34,000 - 41,000; Full time

Job summary

TEKsystems in Hialeah, FL is seeking a Service Coordinator for a 6-month contract-to-hire. The role focuses on accurately scheduling and dispatching service technicians, maintaining current customer and contract records, and ensuring timely billing for completed service jobs.

You will need strong computer, organizational, and communication skills to manage service calls, track materials and warranties, and support both customers and internal teams in a fast-paced office environment.

Qualifications

• Prior experience dispatching service personnel and coordinating technician schedules for service-related issues.
• Experience billing customers for completed service jobs or service tickets.
• Strong computer skills with the ability to work effectively in a service software application and maintain accurate data.
• Excellent written and verbal communication skills, including a clear and articulate speaking voice.
• Strong organizational skills and the ability to manage multiple tasks, files, and schedules simultaneously.
• Detail-oriented approach to logging service information, updating records, and handling paperwork.
• Follow-through skills to ensure tasks, updates, and commitments are completed accurately and on time.
• Timely and accurate updating of each job and contract file.
• Professional, business-like demeanor with customers and service technicians.
• Strong customer service skills with a focus on customer relations and results orientation.
• Effective interpersonal, communication, and people skills for working with internal teams and external customers.

Responsibilities

• Schedule and dispatch service technicians accurately.
• Maintain up-to-date customer and contract records.
• Ensure timely and accurate billing for completed service jobs.
• Provide professional support to customers and internal teams in a fast-paced office environment.

Skills

Dispatching experience

Billing customers

Service software

Communication skills

Organizational skills

Detail oriented

Follow-through

Data updating

Customer service

Interpersonal skills

Tools

Service software application

Job description

Service Coordinator

On-site: 2400 West 84th Street, Hialeah,

Florida, 33016

6mo contract-to-hire

Rate: $25-29 hr

The Service Coordinator supports the service

department by accurately scheduling and dispatching service technicians,

maintaining up-to-date customer and contract records, and ensuring timely and

accurate billing for completed service jobs. This role requires strong

computer, organizational, and communication skills to manage service calls,

track materials and warranties, and provide professional support to both

customers and internal teams in a fast-paced office environment.

Essential Skills

• Prior experience dispatching service personnel and coordinating technician schedules for service-related issues.
• Experience billing customers for completed service jobs or service tickets.
• Strong computer skills with the ability to work effectively in a service software application and maintain accurate data.
• Excellent written and verbal communication skills, including a clear and articulate speaking voice.
• Strong organizational skills and the ability to manage multiple tasks, files, and schedules simultaneously.
• Detail-oriented approach to logging service information, updating records, and handling paperwork.
• Follow-through skills to ensure tasks, updates, and commitments are completed accurately and on time.
• Timely and accurate updating of each job and contract file.
• Professional, business-like demeanor with customers and service technicians.
• Strong customer service skills with a focus on customer relations and results orientation.
• Effective interpersonal, communication, and people skills for working with internal teams and external customers.

Job Type & Location

This is a Contract to Hire position based out of Hialeah, FL.

Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Hialeah, FL.

Application Deadline

This position is anticipated to close on Nov 5, 2026.

Workplace Type

This is a fully onsite position in Hialeah,FL.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.