Service Coordinator

Lifesteps, Inc.; Export (PA); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off & 8 holidays

Job summary

Lifesteps, Inc. seeks a Service Coordinator to locate, coordinate, and monitor supports for adults with disabilities in home and community settings. The role requires building strong relationships with partners and providing excellent client service.

The position is hybrid with travel throughout Western PA, including Allegheny and surrounding counties. A 3-year background in social services or healthcare is required along with a degree in a related field or RN, and the ability to obtain

Qualifications

• Bachelor’s degree or RN required.
• Three (3) years' experience in social services or health care setting.
• Must be able to travel using personal vehicle with valid license & auto insurance.
• Ability to obtain ACT 33/34 and FBI clearances.

Responsibilities

• Locate, coordinate, and monitor supports for adults with disabilities.
• Serve as initial contact for clients with strong customer-service orientation.
• Build relationships with partners and providers to ensure quality care.
• Travel within assigned territory; hybrid work with home visits and in-person client visits.

Skills

Customer service

Communication

Relationship building

Time management

Education

Bachelor’s degree in Social Work, Psychology, Special Education, Sociology, Human Services, or related field OR RN

Job description

All Abilities, a subsidiary of Lifesteps.inc, is immediately hiring a full-time Service Coordinator to conduct case management services throughout Western PA.

All Abilities, Inc. is a non-profit Agency which connects individuals to community services and resources, enabling greater independence and enhancing the quality of life of those we serve.

Position Summary:

The Service Coordinator (SC) is responsible for locating, coordinating, and monitoring supports and services that assist adults with disabilities in their home and community.

The SC is often the initial contact for clients, so having good people skills and customer service is a must. Building relationships with our partners and service providers to ensure clients receive the best care possible is of utmost importance.

Service Coordinator candidates must be willing to travel using their own vehicle within the assigned territory, with mileage reimbursement available.

The shift is 8:30 am to 4:30 pm, Monday through Friday, and the role is Hybrid. Work is performed at home and also requires in-person visits to clients at their home/residence. This position must travel throughout Allegheny, Westmoreland, Fayette, Indiana, Armstrong, Butler and Beaver counties. The majority of cases are in Allegheny and Westmoreland Counties.

Position Requirements

Minimum:

• Bachelor’s degree in Social Work, Psychology, Special Education, Sociology, Human Services, ora related field OR be a Registered Nurse (RN)
• Three (3) years' experience in social services or a health care related setting
• Must be able to use personal vehicle to travel throughout assigned area
• Possesses a valid driver’s license & auto insurance
• Ability to obtain ACT 33/34 and FBI clearances

Preferred:

• Bilingual:Fluent in English & Spanish with the ability to effectively communicate in written form in English
• Previous case management or service coordination experience

Competitive benefit package

includes 100% paid medical, dental and vision insurance premiums; Paid time off plus 8 paid holidays.

All Abilities, Inc. is accredited through the National Committee for Quality Assurance (NCQA).

EOE/ADA