Service Coordinator

Community LIFE; Pittsburgh (Allegheny County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Life insurance

Disability insurance

4 weeks Paid Vacation

Paid Holidays

Tuition Reimbursement

Mileage Reimbursement

Employee Appreciation events

Job summary

A community care organization is seeking a Service Coordinator to manage outreach services for seniors in the Homestead, Clairton, and West Mifflin areas. The role involves building relationships with service providers and assisting residents. A Bachelor's degree in human services or equivalent experience is required, along with strong communication skills and a valid Pennsylvania Driver’s License. The position includes benefits such as medical insurance, paid vacation, and retirement plan contributions, making it an attractive opportunity for suitable candidates.

Qualifications

• Minimum 1 year of experience in community outreach for candidates with a Bachelor's degree.
• Minimum 4 years of documented experience for candidates without a degree.
• Valid Pennsylvania Driver’s License required.

Responsibilities

• Coordinating services and outreach for seniors in the Community LIFE service area.
• Building relationships with agencies to enhance residents' quality of life.
• Serving as a liaison between property management and residents.

Skills

Ability to work effectively with diverse populations

Strong verbal, written, and interpersonal communication skills

Knowledge of aging issues

Computer literacy (Word, Excel, Outlook)

Education

Bachelor's degree in a human services field or 4 years of relevant experience

Job description

Location: Homestead/Clairton/West Mifflin region (local travel throughout these areas)

Schedule: Mon.-Fri., 7:30 - 4:00 pm

Summary of Job Duties: The Service Coordinator is responsible for providing coordination of services and outreach to seniors in the Community LIFE service area. This individual will establish links and build relationships with agencies and service providers that will help enhance the quality of life for the residents. Additionally, this person will serve as a liaison, when necessary, between the property management team and the resident to offer referral support.

Required Education: Bachelor’s degree in a human services field (social work, psychology, gerontology, sociology) or 4 years of relevant experience.

Experience: Minimum of 1 year of experience in community outreach activities for candidates with a Bachelor's degree; Minimum of 4 years of documented, successful experience in community outreach activities for candidates without a degree.

Required Skills:

• Ability to work effectively with culturally, economically and educationally diverse populations.
• Ability to form positive interpersonal relations in dealing with a wide range of staff as well as external contacts.
• Strong verbal, written and interpersonal communication skills
• Demonstrated familiarity of working with the elderly and knowledge of the process and issues of aging, including disability, mental health and abuse issues.
• Must be flexible in dealing with others.
• Supports the Marketing team as needed.
• Works with internal and external service providers.
• Knowledge of eligibility and application requirements for entitlement programs for the elderly.
• Local travel within parts of Allegheny and Westmoreland Counties.
• Must be able to work with a high level of autonomy.
• Computer literacy including ability to use Microsoft Word, Excel, and Outlook.

Required Certifications/Licensing: Valid Pennsylvania Driver’s License.

Benefits:

Community LIFE offers a generous benefit package, including Medical, Dental and Vision insurance, Life insurance, Disability insurance, 4 weeks Paid Vacation, Paid Holidays, Company contribution to a 403(b) retirement plan, Tuition Reimbursement, Mileage Reimbursement, Employee Appreciation events, and more!

About us:

Community LIFE is a program of all-inclusive care for the elderly, committed to empowering older adults to remain at home while preserving their dignity, independence and quality of life. Our program brings the region’s experts in geriatric medicine and care together to work as a team in specialized Day Centers, to help older adults enjoy the highest quality of life possible. Our professionals are committed to keeping older adults independent, and in their homes. Our wide range of services are designed to meet the varied needs of seniors, and include medical care, social services, meals, activities, transportation and much more.