Service Coordinator

Carolina SeniorCare; Durham (NC); On-site; USD 28,000 - 30,000; Part time

Job summary

St. Joseph Place in Durham, NC is seeking a Part-Time Service Coordinator to assist residents in aging in place with dignity and independence. You will conduct assessments, provide case management, and connect residents with transportation, meals, counseling, and healthcare services.

Collaborating with local agencies and staff, you will advocate for residents, develop individualized service plans, and promote a resident-centered environment that supports quality of life for older adults.

Qualifications

• Bachelor's degree in Social Work or related field, or equivalent experience.
• Minimum of five (5) years of experience in social services.
• Preferred: at least one year of experience with older adults or geriatric settings.

Responsibilities

• Conduct assessments to identify residents' social, health, and support needs.
• Provide case management, resource referrals, and service coordination.
• Connect residents with transportation, meal programs, counseling, wellness programs, legal resources, and healthcare services.
• Advocate for residents and help navigate applications and benefits.
• Develop individualized service plans and monitor ongoing support services.

Skills

Communication

Organization

Empathy

Problem-solving

Collaboration

Education

Bachelor's degree in Social Work or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part Time St. Joseph's Place, Durham, NC, US

Salary Range: $20.00 To $22.00 Hourly

St. Joseph Place | Supporting Older Adults to Thrive in Community

Make a Meaningful Difference Every Day

At St. Joseph, we believe every older adult deserves the opportunity to live with dignity, independence, and connection. As a Service Coordinator, you will play a vital role in helping residents access the resources, services, and support they need to age successfully in place and enjoy a high quality of life.

This is more than a social services role. It is an opportunity to build relationships, advocate for seniors, connect people to life-changing resources, and create a thriving community where residents feel valued and supported.

If you are compassionate, organized, and passionate about helping others, we would love to meet you.

What You'll Do

As the Service Coordinator, you will serve as a trusted advocate and resource for residents living in St. Joseph Place HUD 202 Senior Housing community.

Key responsibilities include:

• Conduct assessments to identify residents' social, health, and support needs.
• Provide case management, resource referrals, and service coordination.
• Connect residents with community services such as transportation, meal programs, counseling, wellness programs, legal resources, personal assistance, and healthcare services.
• Build and maintain strong relationships with local agencies, service providers, and community partners.
• Advocate for residents and help them navigate applications, services, and available benefits.
• Develop individualized service plans and monitor ongoing support services.
• Help residents strengthen relationships with family, friends, neighbors, and community resources.
• Coordinate educational programs and training that support successful aging in place.
• Recruit and develop volunteer opportunities that enhance resident engagement and well-being.
• Partner with staff to promote a resident-centered environment that values dignity, independence, and quality of life.

What Makes You a Great Fit

We're looking for someone who:

• Genuinely enjoys working with older adults.
• Has strong communication, relationship-building, and problem-solving skills.
• Is highly organized and able to manage multiple priorities.
• Demonstrates empathy, professionalism, and sound judgment.
• Enjoys collaborating with community partners and interdisciplinary teams.
• Is passionate about helping people access the resources they need to live independently.

Qualifications

Required

• Bachelor's degree in Social Work or a related field OR
• Minimum of five (5) years of experience in social services.

Preferred

• At least one (1) year of experience working with older adults or in a geriatric setting.

Why Join St. Joseph Place?

At St. Joseph Place, you'll become part of a mission-driven organization dedicated to enhancing the lives of older adults. Our team members are empowered to make a real difference through meaningful relationships, compassionate service, and community impact.

When you join St. Joseph Place, you'll have the opportunity to:

• Make a visible difference in residents' lives every day.
• Build strong community partnerships.
• Work in a supportive, collaborative environment.
• Contribute to a culture centered on dignity, respect, and service.
• Help older adults remain engaged, independent, and connected.

St. Joseph Place is an Equal Opportunity Employer

St. Joseph Place is committed to creating an inclusive environment where all team members, residents, and families are treated with dignity, respect, and compassion.