Service Coordinator

EveryAge/Matthew's Place; Albemarle (NC); On-site; USD 57,308,000 - 63,039,000; Full time

Job summary

Matthew's Place in Albemarle, NC is seeking a Service Coordinator to advocate for residents and coordinate social, health, and support services. You will assess needs, connect to resources, and develop individualized plans that help older adults age in place with dignity.

The role emphasizes building relationships with residents, families, and community partners, while coordinating programs, training staff, and promoting independence and quality of life.

Qualifications

• Bachelor's degree in Social Work or related field or five years in social services.
• Minimum of five years of experience in social services.
• Experience with older adults or geriatric settings preferred.

Responsibilities

• Conduct assessments to identify residents' social, health, and support needs.
• Provide case management, resource referrals, and service coordination.
• Connect residents with community services such as transportation, meal programs, counseling, and healthcare.
• Develop individualized service plans and monitor ongoing support services.
• Recruit and develop volunteer opportunities to enhance resident engagement.
• Partner with staff to promote a resident-centered environment.

Skills

Communication skills

Relationship-building

Problem-solving

Highly organized

Empathy

Team collaboration

Education

Bachelor's degree in Social Work or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Matthew's Place, Albemarle, NC, US

9 days ago Requisition ID: 3062

Salary Range: $20.00 To $22.00 Hourly

Matthew's Place | Supporting Older Adults to Thrive in Community

Make a Meaningful Difference Every Day

At Matthew's Place, we believe every older adult deserves the opportunity to live with dignity, independence, and connection. As aService Coordinator, you will play a vital role in helping residents access the resources, services, and support they need to age successfully in place and enjoy a high quality of life.

This is more than a social services role. It is an opportunity to build relationships, advocate for seniors, connect people to life-changing resources, and create a thriving community where residents feel valued and supported.

If you are compassionate, organized, and passionate about helping others, we would love to meet you.

What You'll Do

As the Service Coordinator, you will serve as a trusted advocate and resource for residents living in Matthew's Place HUD 202 Senior Housing community.

Key responsibilities include:

• Conduct assessments to identify residents' social, health, and support needs.
• Provide case management, resource referrals, and service coordination.
• Connect residents with community services such as transportation, meal programs, counseling, wellness programs, legal resources, personal assistance, and healthcare services.
• Build and maintain strong relationships with local agencies, service providers, and community partners.
• Advocate for residents and help them navigate applications, services, and available benefits.
• Develop individualized service plans and monitor ongoing support services.
• Help residents strengthen relationships with family, friends, neighbors, and community resources.
• Coordinate educational programs and training that support successful aging in place.
• Recruit and develop volunteer opportunities that enhance resident engagement and well-being.
• Partner with staff to promote a resident-centered environment that values dignity, independence, and quality of life.

What Makes You a Great Fit

We're looking for someone who:

• Genuinely enjoys working with older adults.
• Has strong communication, relationship-building, and problem-solving skills.
• Is highly organized and able to manage multiple priorities.
• Demonstrates empathy, professionalism, and sound judgment.
• Enjoys collaborating with community partners and interdisciplinary teams.
• Is passionate about helping people access the resources they need to live independently.

Qualifications Required

• Bachelor's degree in Social Work or a related fieldOR
• Minimum of five (5) years of experience in social services.

Preferred

• At least one (1) year of experience working with older adults or in a geriatric setting.

Why Join Matthew's Place?

At Matthew's Place, you'll become part of a mission-driven organization dedicated to enhancing the lives of older adults. Our team members are empowered to make a real difference through meaningful relationships, compassionate service, and community impact.

When you join Matthew's Place, you'll have the opportunity to:

• Make a visible difference in residents' lives every day.
• Build strong community partnerships.
• Work in a supportive, collaborative environment.
• Contribute to a culture centered on dignity, respect, and service.
• Help older adults remain engaged, independent, and connected.

Matthew's Place is an Equal Opportunity Employer

Matthew's Place is committed to creating an inclusive environment where all team members, residents, and families are treated with dignity, respect, and compassion.