Service Coordinator

MyPath; Birmingham (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

PTO after 60 days

401k with ESOP benefits

Referral Bonus Program - $2,000

Tuition Reimbursement and Loan Pay‑own

Employee Assistance Programs

Job summary

MyPath is seeking a Service Coordinator to join our Wisconsin team. The SC ensures delivery of client services, supervises direct reports, oversees household operations, and acts as the primary contact between guardians, clients, and our organization.

The role requires developing ISP for clients, responding to emergencies, coordinating medical supplies, and managing program staff and client funds. Travel to various sites is required.

Qualifications

• Excellent communication and organizational skills.
• Valid Wisconsin driver's license with 3 years of acceptable driving record.
• Personal vehicle with insurance.
• 3 years experience in long term care setting and 2 years supervisory experience.
• Ability to travel to different work locations, training sessions, and meetings.

Responsibilities

• Develop and manage ISP for assigned clients.
• Ensure delivery of services outlined in ISP across programs.
• Respond to program emergencies including after hours.
• Ensure medical treatment supplies are available and staff are trained.
• Serve as primary contact for hospital staff regarding emergency treatments.
• Oversee household operations including maintenance, menus, shopping, housekeeping, and vehicles.
• Perform HR and payroll functions for direct reports.
• Manage client funds and valuables responsibly.

Skills

Communication skills

Organizational skills

Driving license

Vehicle ownership

Travel flexibility

Leadership experience

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Job description

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.

Are you someone who is passionate about making a difference in the lives of others? Do you enjoy caring for and mentoring others with disabilities?

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.

Overview

HIL is looking for aService Coordinator (SC)to join our team. A Service Coordinator (SC) ensures the delivery of outlined client services for multiple programs, supervises direct reports, oversees operation of assigned households, and serves as the primary contact between the guardian, client, and HIL.

As a_ Service Coordinator _, you will :

• Develop and manage individual service plans (ISP) for assigned clients
• Ensure delivery of services outlined in ISP for client population across multiple programs
• Respond to program emergencies including those outside normal business hours
• Ensure medical treatment supplies are available within programs and direct care staff are trained on administration and logging of required treatments
• Serve as primary contact for hospital staff regarding emergency treatments and hospital stays
• Oversee household operations including: maintenance reports, menu development, grocery shopping, housekeeping, vehicle maintenance, and activity planning
• Perform HR and payroll functions for direct reports including: interviews, orientations, training, performance monitoring and evaluation, coaching, and corrective action
• Manage client funds and valuables in a responsible manner

Qualifications:

• High School Diploma or equivalent, Bachelor’s preferred
• Valid Wisconsin driver’s license with 3 years of acceptable driving record
• Personal vehicle with insurance
• 3 years experience in long term care setting and 2 years supervisory experience
• Excellent communication and organizational skills
• Flexibility, autonomy, responsiveness, and a high level of initiative
• Ability to travel to different work locations, training sessions, and meetings

Benefits:

• Health, Dental, and Vision Insurance
• PTO after 60 days
• 401k with ESOP benefits
• Referral Bonus Program - $2,000 Bonus per positive referral
• Tuition Reimbursement and Loan Pay-down Programs
• Employee Assistance Programs
  

Homes for Independent Living (HIL)is Wisconsin’s_ LARGEST _provider of customized care for adults with disabilities in small residential settings. We offer exciting challenges, growth opportunities, and a chance to make a difference while preserving a strong work-life balance.

Additional Information

MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.

Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.

Our Culture

At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:

• Passion

• Accountability

• Teamwork

• Openness

• Continuous Learning and Innovation

As an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!

MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all.

MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.