Service Coordinator

howardhannaholdings; Ann Arbor (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Professional development opportunities

Job summary

Barristers Land Abstract is seeking a highly organized and customer-focused Service Coordinator to support our title and escrow operations by serving as the liaison between clients, agents, lenders, and internal departments to ensure smooth and timely closings.

You will act as a central point of contact, coordinate information flow, track deadlines, and help schedule closings while maintaining exceptional service and compliance with policies and regulations.

Qualifications

• Experience in real estate, title, escrow, or related field preferred.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask in a fast-paced environment.

Responsibilities

• Act as a central point of contact for all parties in real estate transactions.
• Coordinate information flow between clients, agents, lenders and title officers.
• Track key dates and deadlines throughout the closing process.
• Provide exceptional customer service and proactive updates to clients.
• Assist with scheduling closings and preparing necessary documents.
• Resolve client inquiries or escalate issues to appropriate departments.
• Ensure compliance with company policies and regulations.

Skills

Organizational skills

Time management

Communication skills

Detail-oriented

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

Microsoft Office

Title/escrow software (Qualia, ResWare, SoftPro)

Job description

About Us:

Barristers Land Abstract is a leading real estate title company committed to delivering exceptional title and escrow services to real estate professionals, lenders, and homeowners. We pride ourselves on accuracy, efficiency, and unparalleled customer service.

Position Overview:

We are seeking a highly organized and customer-focusedService Coordinatorto join our growing team. This role is crucial in supporting our title and escrow operations by serving as the liaison between clients, agents, lenders, and internal departments to ensure smooth and timely closings.

Key Responsibilities:

• Act as a central point of contact for all parties involved in real estate transactions.
• Coordinate the flow of information and documentation between clients, real estate agents, lenders, and title officers.
• Track key dates and deadlines throughout the closing process.
• Provide exceptional customer service and proactive updates to clients.
• Assist with scheduling closings and preparing necessary documents.
• Resolve client inquiries or elevate issues to the appropriate departments.
• Ensure compliance with company policies and industry regulations.

Qualifications:

• Previous experience in real estate, title, escrow, or a related field preferred.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to multitask in a fast-paced environment.
• Proficient in Microsoft Office and comfortable with title/escrow software (e.g., Qualia, ResWare, SoftPro, etc.).
• High school diploma or equivalent required; associate or bachelor’s degree preferred.

What We Offer:

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• 401(k)
• Paid time off and holidays.
• Opportunities for professional development and advancement.

Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.