Service Coordination Specialist (Hybrid: Remote Fridays)

Hydrogen Group; California; Hybrid; USD 47,000 - 54,000; Full time

Job summary

Hydrogen Group is seeking a Service Coordinator in San Diego, CA to support the Service Planning team with administrative and customer-facing duties. Responsibilities include coordinating customer requests, scheduling appointments, maintaining records, and coordinating with external contractors to keep projects progressing efficiently.

The ideal candidate is organized, adaptable, and a strong team player with excellent communication. Working hours are 6:30 AM–3:30 PM.

Qualifications

• Requires high school diploma or equivalent.
• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Proficient in Microsoft Office.
• Ability to manage multiple tasks and maintain accurate records.
• Strong customer service and administrative support capabilities.
• Ability to work collaboratively with internal teams and external contractors.
• Flexible and adaptable to changing priorities.

Responsibilities

• Answer customer calls and provide administrative support.
• Coordinate and schedule customer appointments and service activities.
• Maintain, update, and manage spreadsheets and related records.
• Coordinate with external contractors to schedule and track work.
• Monitor follow-up items and ensure outstanding requests are addressed.
• Provide day-to-day administrative support to Service Planners.
• Assist with scheduling, dispatching, filing, word processing, and general office tasks as needed.
• Support financial recordkeeping, meeting coordination, and special projects when required.
• Help ensure customer requests and service projects move forward efficiently.

Skills

Communication

Organization

Time management

Multi-tasking

Teamwork

Flexibility

Education

High School Diploma

Tools

Microsoft Office

Job description

Hydrogen Group is seeking a Service Coordinator in San Diego, CA to support the Service Planning team with administrative and customer-facing duties. Responsibilities include coordinating customer requests, scheduling appointments, maintaining records, and coordinating with external contractors to keep projects progressing efficiently.

The ideal candidate is organized, adaptable, and a strong team player with excellent communication. Working hours are 6:30 AM–3:30 PM.