Fall 2026: Project Coordination & Documentation Intern

Frey Consulting Group; Glen Burnie (MD); On-site; USD 20,457 - 29,136; Full time

Job summary

Vision Technologies is seeking a motivated Project Coordination & Documentation Intern for Fall 2026 to support customer success, service onboarding, and internal documentation. The role emphasizes organized, professional communication and a willingness to learn how a service-based technology organization supports recurring revenue programs.

You will collaborate across Sales, Operations, Project Management, Contracts, and technical teams while gaining exposure to telecom, IT, and security

Qualifications

• Enrolled in a Bachelor’s or Master’s program in CS/IS/Business/Analytics.
• Strong organization and follow-up.
• Professional communication.
• Customer-focused mindset.
• Basic project coordination ability.
• Willingness to document processes and improve workflows.
• Interest in technology services and recurring revenue models.
• Ability to work across multiple departments.

Responsibilities

• Support project coordination for service-related initiatives, onboarding activities, monitoring deployments, and preventative maintenance planning.
• Track internal deliverables, timelines, responsible parties, and next steps.
• Assist with CRM, ticketing, project tracking, or service management updates.
• Help create and maintain customer onboarding checklists, account tracking tools, service review templates, and reporting formats.
• Support handoff activities between Sales, Operations, Project Management, Contracts, and technical teams.
• Organize service-related documentation, customer files, and internal process materials.
• Help document repeatable workflows that can support a future full-time Customer Success Manager role.

Skills

Organization

Follow-up

Communication

Customer-focused

CRM basics

Documentation

Cross-department collaboration

Willingness to learn

Time management

Education

Bachelor’s or Master’s in CS/IS/Business/Analytics

Tools

CRM software basics

Service management tools

Job description

Vision Technologies is seeking a motivated Project Coordination & Documentation Intern for Fall 2026 to support customer success, service onboarding, and internal documentation. The role emphasizes organized, professional communication and a willingness to learn how a service-based technology organization supports recurring revenue programs.

You will collaborate across Sales, Operations, Project Management, Contracts, and technical teams while gaining exposure to telecom, IT, and security