Service Concierge - Ron Tonkin Toyota

Ron Tonkin Toyota Inc; Portland (OR); On-site; USD 60,000 - 80,000; Full time

Job summary

Ron Tonkin Toyota, a premier dealership in Portland, is seeking a Service Concierge. This entry-level role is ideal for candidates who excel in customer service and seek career growth. Responsibilities include assisting customers, managing service requests, and supporting service advisors. Comprehensive benefits, competitive pay, and a welcoming environment await.

Benefits

Health Insurance starting at under $100 per month

Dental and Vision Insurance

Company-Paid Life Insurance

401(k) with Company Match

Paid Time Off from Day 1

Employee pricing on vehicles, parts, and service

Qualifications

• Must have prior customer service experience.
• High school diploma or equivalent required.
• Must possess a valid driver's license.

Responsibilities

• Greet and assist service customers with check-ins.
• Staging vehicles in the service repair area.
• Answer inbound service calls and schedule appointments.

Skills

Customer Service

Education

High School Diploma or Equivalent

Job description

Job Details

Job Location: Tonkin Toyota - Portland, OR

Position Type: Full Time

Salary Range: $18.00 - $24.00 Hourly

Job Category: Service

Description

Ron Tonkin Toyota, the premier Toyota dealership in the Portland Metropolitan, is hiring a Service Concierge to join our team! Our dealership is state-of-the-art, and we are always busy. This is a great opportunity for someone who is looking for a long-term career with growth and development. The Service Concierge position is an entry-level service advisor assistant position. Working as our Service Concierge, you would be primarily providing top-notch customer service to our service clients and assisting the service advisors. The ideal candidate would have a strong customer service background with a strong work ethic.

Service Concierge Job Responsibilities

• Greet and assist service customers with check-ins.
• Staging vehicles in the service repair area.
• Answer inbound service calls and schedule appointments.
• Assist the service advisors as with booking repair orders, following up with customers, walking customers to their vehicles, and ancillary duties that come with service writing.
• Other duties that may arise in the service department.

Service Concierge Benefits and Compensation

• Commission-Based, up to $24 per hour.

On top of competitive pay, we are proud to offer…

• Health Insurance starting at under $100 per month.
• Dental, Vision, and Company-Paid Life Insurance.
• Employee Assistance Plan.
• 401(k) with Company Match.
• Paid Time Off that accrues from Day 1.
• An excellent menu of voluntary benefits.
• Employee pricing for you and your family on vehicles, parts, and service.

Qualifications

Service Concierge Qualifications

• High School Diploma or Equivalent.
• Driver’s License.
• Prior Customer Service Experience.

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

If you’re ready for your career and to be our next Service Concierge – Apply Now!