Service BDC Representative - Ron Tonkin Toyota

Gee Automotive Companies; Portland (OR); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in the automotive sector is seeking a dynamic Service BDC Representative to join their team. This role is pivotal in delivering exceptional customer service and managing customer interactions efficiently. The ideal candidate will thrive in a fast-paced environment, showcasing their communication skills and computer literacy. With competitive pay and top-tier benefits, this opportunity promises to be rewarding for those looking to make a significant impact in a growing dealership. If you have a passion for customer service and the drive to succeed, this position is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Company Paid Life Insurance

Employee Assistance Plan

401k with Company Match

Paid Time Off

Voluntary Benefits

Qualifications

• Prior experience in a Reception, Call Center, or BDC Representative Role.
• Professional appearance and behavior required.

Responsibilities

• Scheduling customers into our online system.
• Delivering world-class customer service in a fast-paced environment.
• Answering phones and email correspondence.

Skills

Customer Service

Phone Etiquette

Computer Literacy

Communication Skills

Job description

Job Details

Job Location: Tonkin Toyota - Portland, OR

Position Type: Full Time

Salary Range: $18.50 - $18.50 Hourly

Job Category: Service

Description

Ron Tonkin Toyota is one of the fastest growing dealerships in the Greater Portland Area. Our dealership won the Toyota Elite Award in 2020! With business booming the way it is, we are interested in adding a Service BCD Representative to our Service Team. Our Service BDC Representatives play a large role in part on our Service Team because they are the face and the voice. Your job would revolve heavily around customer service. The ideal candidate would have a bright personality and previous experience operating a phone system and computer.

Service BDC Representative Job Responsibilities

• Scheduling customers into our online system.
• Assisting with customer rentals.
• Delivering world-class customer service in a fast-paced work environment.
• Proactive outbound service scheduling.
• Answering the phones and email correspondence.

Service BDC Representative Benefits and Compensation

$16.00 per hour.

On top of competitive pay, we are proud to offer…

• Top-of-the-Line benefits including Health Insurance starting at under $100 per month.
• Dental, Vision, and Company Paid Life Insurance
• Employee Assistance Plan
• 401k with Company Match
• Lucrative Paid Time Off that accrues from Day 1
• An excellent menu of voluntary benefits!

Qualifications

Service BDC Representative Qualifications

• Prior experience in a Reception, Call Center, or BDC Representative Role.
• Professional appearance and behavior.
• Computer and phone literacy.
• Phone etiquette and communication skills.

Corporate hiring requirements: 18 years or older with a clean driving record, valid driver's license, able to pass criminal background and drug screen.

There’s only one way to find out if you have what it takes to be our Service BDC Representative – Apply Today!

RTT