Service Concierge: Grow into a Service Advisor (M-F 8–5)

Foreign Affairs Auto; West Palm Beach (FL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Paid Vacation

401(k) match

Paid holidays

Paid ongoing training

100% Company Paid Health Insurance

Job summary

A premier auto service provider in West Palm Beach is seeking a Service Concierge. This role supports customer engagement through calls, texts, and check-ins, aiming for high performance while fostering a customer-first atmosphere. The ideal candidate has customer service experience, strong communication skills, and thrives in a busy environment. Join us for an exciting opportunity with competitive compensation and benefits including paid time off and growth paths to service advisor roles.

Qualifications

• At least 2 years of hospitality or customer service experience.
• Strong communication skills across various platforms.
• Ability to thrive in a fast-paced, urgency-driven environment.

Responsibilities

• Handle incoming calls with urgency and convert inquiries into bookings.
• Manage digital communications to keep customers engaged.
• Perform detailed vehicle check-in inspections.

Skills

People-person

Strong communicator

Tech-friendly

Thrives in fast-paced environment

Customer service experience

Job description

A premier auto service provider in West Palm Beach is seeking a Service Concierge. This role supports customer engagement through calls, texts, and check-ins, aiming for high performance while fostering a customer-first atmosphere. The ideal candidate has customer service experience, strong communication skills, and thrives in a busy environment. Join us for an exciting opportunity with competitive compensation and benefits including paid time off and growth paths to service advisor roles.