Internet Sales & Customer Experience Specialist

Lexus LC; Knoxville (TN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k retirement

Paid Holidays

Paid vacations

Employee discounts

Sick Leave

Job summary

Lexus LC is looking for a Toyota BDC/Internet Sales Associate in Knoxville, TN. This role involves assisting customers with their vehicle inquiries and provides initial financing options. Candidates must have strong customer service experience, a team player attitude, and computer skills. The dealership offers various benefits including health insurance options, 401k retirement, and paid vacation. Join a dynamic team and kick-start your career in retail automotive!

Qualifications

• At least one previous role based in strong customer service experience.
• Must have strong computer skills.
• Willing to submit to a pre-employment background check & drug screen.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond quickly to internet, phone and live chat inquiries.
• Provide customers with initial product information and direct them to dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment.
• Utilize CRM tracking system daily.

Skills

Customer service experience

Strong computer skills

Team player attitude

Enthusiastic personality

Prompt and courteous

Tools

CRM tracking system

Job description

Lexus LC is looking for a Toyota BDC/Internet Sales Associate in Knoxville, TN. This role involves assisting customers with their vehicle inquiries and provides initial financing options. Candidates must have strong customer service experience, a team player attitude, and computer skills. The dealership offers various benefits including health insurance options, 401k retirement, and paid vacation. Join a dynamic team and kick-start your career in retail automotive!