Service Clerk | Winona, MS (36776)

Empire Truck Sales, LLC; Winona (MS); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Exceptional Incentives & Benefits

In-House Training

Climate Controlled Environment

Medical/Dental/Vision/Life Insurance

Company paid Short-term and Long-term

Company 401k Plan

Advancement Opportunities

Job summary

Empire Truck Sales, LLC in Winona, MS is seeking an experienced Service Clerk/Administrative Assistant to join our service team. You will support daily operations, generate purchase orders, open and manage work orders, and maintain accurate service records.

Ideal candidates have dealership experience, basic mechanical knowledge, and proficiency with Word, Excel, and Outlook. This role offers growth, in-house training, and a climate-controlled environment.

Qualifications

• Dealership service experience preferred.
• Mechanical knowledge in automotive or diesel beneficial.
• Proficient with Word, Excel, and Outlook.
• Detail-oriented, organized, and able to multitask.
• Excellent written and verbal communication.

Responsibilities

• Generate Purchase Orders.
• Open work orders as directed and maintain until closed and invoiced.
• Maintain Service Department filing and records.
• Update customer profiles from customer work orders.
• Be a team player and assist with tasks beyond listed duties.
• Field internal and external customer inquiries to the Service Department.
• Will be trained to handle payroll.

Skills

Customer service

Microsoft Office

Detail-oriented

Multitasking

Problem solving

Interpersonal skills

Education

GED or HS Diploma

Job description

Job DetailsLevel: ExperiencedJob Location: WINONA - Empire Truck Sales, LLC - Winona, MS 38967Position Type: Full TimeTravel Percentage: NoneJob Shift: Days

Empire Truck Sales, LLC is one of the largest Freightliner/Western Star Heavy Truck Dealerships in the Southeast. Due to continued growth, we are looking for a Service Clerk/Administrative Assistantwith strong customer communication skills who is a self-starter and a quick learner to assist our service team.

Empire offers rewarding careers with a leader in the transportation industry. Grow with us as we continue to expand our state-of-the-art facilities and services. We are always looking for good people with a heart for serving others to join our team.

Responsibilities

• Generate Purchase Orders
• Open work orders as directed by the Service Manager/Shop Foreman and maintain control until closed and invoiced
• Maintain Service Department filing and records
• Update customer profiles using information from customer work orders
• Be a team player, always happy to help a co-worker or assist with tasks outside of listed job duties
• Field internal and external customer inquiries to the Service Department
• Will be trained to handle payroll

Qualifications

• Dealership experience or related industry is ideal (Service Departmentand/or AutomotiveRetail is highly preferred)
• Mechanical knowledge in automotive or diesel repair is beneficial
• Proficient in Microsoft Office Suite (Word, Excel, and Outlook) and other web-based programs
• Must be detail-oriented, organized, and can multitask in a fast-paced environment
• Excellent professional & interpersonal communication (verbal & written) skills
• Able to solve problems independently
• Able to work scheduled shift
• GED or High School Diploma

Benefits

• Exceptional Incentives & Benefits
• In-House Training
• Climate Controlled Environment
• Medical/Dental/Vision/Life Insurance
• Company paid Short-term and Long-term Disability Coverage
• Company 401k Plan
• Advancement Opportunities

Empire Truck Sales promotes a safe and drug-free workplace. The successful candidate must pass all pre-employment screenings, which include a background check and drug test upon offer acceptance.

Empire Truck Sales, LLC is an Equal Opportunity Employer