Service Center Operations Leader for Growth

Vortex Industrial Doors; Hilliard (OH); On-site; USD 110,000 - 140,000; Full time

Job summary

Vortex Industries seeks a Columbus, OH Service Center Branch Manager to oversee daily operations, lead installation and service teams, and ensure top-tier customer service while maintaining a great workplace.

You will drive profitability through staffing, budgeting, cost control, and continuous improvement; enforce safety and OSHA compliance; recruit, coach, and develop staff; build strong partner relations and represent the company professionally.

Qualifications

• Experience leading branches or service centers with P&L oversight.
• Strong leadership and communication skills for cross-functional teams.
• Proven ability to manage budgets, staffing and safety compliance.

Responsibilities

• Oversee daily operations of the Columbus OH Service Center and lead installation/service teams.
• Drive profitability by managing staffing, expenses, and performance metrics.
• Develop and implement continuous improvement to reduce costs and improve quality and safety.
• Enforce safety and OSHA compliance; uphold ethical standards and company policies.
• Recruit, coach, and develop employees with objective performance reviews.

Skills

Leadership

Communication

People development

Conflict resolution

Strategic thinking

Problem solving

Self-starter

Detail-oriented

Organized

Sales / business development

Team management

Budgeting

P&L oversight

Project management

Tools

Power Tools

Job description

Vortex Industries seeks a Columbus, OH Service Center Branch Manager to oversee daily operations, lead installation and service teams, and ensure top-tier customer service while maintaining a great workplace.

You will drive profitability through staffing, budgeting, cost control, and continuous improvement; enforce safety and OSHA compliance; recruit, coach, and develop staff; build strong partner relations and represent the company professionally.