Service Center Operations Coordinator

Balfour Beatty Communities; Village of Highland Falls (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Discretionary bonuses

Medical & Dental Insurance

FSAs and HSA/Dependent Care Accounts

401K with employer matching

Paid time off: robust PTO

Volunteer days

Disability & Parental leave

Job summary

Balfour Beatty Communities seeks a Service Center Coordinator to manage work orders and coordinate between onsite teams and leadership. You will ensure accuracy, approvals, and timely updates while supporting efficient maintenance operations.

The role emphasizes data integrity, vendor coordination, and training in work order policies, with travel up to 15% and a strong emphasis on customer service and documentation.

Qualifications

• Minimum of two years of customer service and administrative experience.
• Strong data entry and documentation skills with high attention to detail.
• Proficiency with Outlook, Excel and Word; Yardi knowledge is a bonus.

Responsibilities

• Review and correct work order discrepancies to ensure accuracy and completeness.
• Assist daily with reviewing, creating, and receiving purchase orders for vendor work orders.
• Provide feedback to leadership on discrepancies and process improvements.
• Train onsite teams on work order management policies and processes.

Skills

Customer service

Data entry

Communication

Attention to detail

Time management

Education

High School Diploma or GED

Tools

Outlook

Excel

Word

Yardi

Job description

Balfour Beatty Communities seeks a Service Center Coordinator to manage work orders and coordinate between onsite teams and leadership. You will ensure accuracy, approvals, and timely updates while supporting efficient maintenance operations.

The role emphasizes data integrity, vendor coordination, and training in work order policies, with travel up to 15% and a strong emphasis on customer service and documentation.