Service Center Manager — Lead Teams, Grow Sales & Service

Gills Point S Tire & Auto; Great Falls (MT); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Competitive Compensation

Performance-Based Bonus Opportunities

Paid Time Off

Medical, Dental & Vision Insurance

401(k) with Company Match

Life & Accident Insurance

Short-Term & Long-Term Disability

Ongoing Leadership Development

Career Growth Opportunities

Family-Oriented Culture Built on …

Stable Full-Time Schedule

Job summary

Gills Point S is seeking an energetic Service Center Manager in Great Falls, MT to lead a team, grow sales, and deliver outstanding customer experiences. You’ll coach technicians, manage daily operations, and drive results with integrity and strong leadership.

Ideal candidates have automotive knowledge, proven leadership, and a focus on customer care. This is a full-time role offering competitive pay, bonuses, and a comprehensive benefits package in a family-oriented culture.

Qualifications

• High School Diploma or GED required; bachelor’s degree in Business, Management, or related field preferred.
• Proven leadership experience in automotive repair, tire, or retail service.
• Strong automotive knowledge including tires, maintenance, and general repair services.
• Experience leading teams, coaching employees, and developing talent.
• Outstanding customer service, communication, and relationship-building skills.
• Experience driving sales, improving customer retention, and achieving business goals.
• Financial acumen including budgeting, labor management, and KPI analysis.
• Valid driver’s license with acceptable driving record.
• ASE Certifications or other industry certifications are a plus.

Responsibilities

• Lead daily shop operations and deliver exceptional customer experiences.
• Develop employees, coach technicians, and grow sales through honest recommendations.
• Maintain inventory levels and manage vendor relationships for efficiency.
• Monitor repair quality and ensure work meets company and industry standards.
• Drive customer retention and build local market relationships through community outreach.

Skills

Leadership

Customer Service

Sales Leadership

Team Development

Communication

Relationship Building

Education

High School Diploma or GED

Bachelor's degree in Business or related field (preferred)

Job description

Gills Point S is seeking an energetic Service Center Manager in Great Falls, MT to lead a team, grow sales, and deliver outstanding customer experiences. You’ll coach technicians, manage daily operations, and drive results with integrity and strong leadership.

Ideal candidates have automotive knowledge, proven leadership, and a focus on customer care. This is a full-time role offering competitive pay, bonuses, and a comprehensive benefits package in a family-oriented culture.