Service Center Manager: Auto Care Growth & Leadership

Gills Point S Tire; Vermont; On-site; USD 78,000 - 94,000; Full time

Benefits offered by this job

Competitive pay

Bonuses based on performance

Paid time off

Medical, dental & vision insurance

401(k) with company match

Job summary

Gills Point S Tire is seeking a Service Center Manager to lead daily shop operations, mentor technicians, and deliver an outstanding customer experience. You will build trust with customers, coach a high-performing team, and drive sales growth while maintaining quality workmanship.

The role emphasizes strong business acumen, team development, and a commitment to integrity and superior service; a bachelor’s degree is preferred but not required if compensated by experience.

Qualifications

• Demonstrated leadership in automotive service environments.
• Excellent customer service and relationship-building skills.
• Strong knowledge of tires, maintenance, and vehicle repair services.
• Experience coaching and developing talent; driving sales through service.

Responsibilities

• Lead customer service & sales to create a customer-first culture.
• Build and grow long-term customer relationships and loyalty.
• Coach and develop technicians and service staff for high performance.
• Oversee daily shop operations, inventory, and vendor relationships.
• Drive store profitability through KPI, budgeting, and effective cost control.

Skills

Leadership experience

Customer service leadership

Automotive knowledge

Team development

Budgeting KPI analysis

Education

High School Diploma or GED

Bachelor’s degree in Business/Management

Job description

Gills Point S Tire is seeking a Service Center Manager to lead daily shop operations, mentor technicians, and deliver an outstanding customer experience. You will build trust with customers, coach a high-performing team, and drive sales growth while maintaining quality workmanship.

The role emphasizes strong business acumen, team development, and a commitment to integrity and superior service; a bachelor’s degree is preferred but not required if compensated by experience.