Service Center Manager: Growth, Training & Bonuses

Qas Management Company; Holly Springs (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D

Short-Term Disability

401(k) Savings Plan

EAP

Employee Discount

Job summary

Valvoline Instant Oil Change (VIOC) in Holly Springs, NC seeks a Service Center Manager to oversee daily operations, profitability, and team success in a fast-paced environment.

You will manage staff schedules, training, compliance with laws and corporate policies, and local marketing initiatives while maintaining high service standards. This role requires hands-on leadership and a focus on customer satisfaction.

Qualifications

• Proven leadership and management experience.
• Strong understanding of operational and financial aspects of managing a service center.
• Knowledge of federal, state, and local regulations related to HR, Legal, and Environmental compliance.
• Experience mentoring and leading teams, fostering a collaborative work environment.
• Ability to maintain a clean and customer-friendly service center.
• Excellent written and verbal communication skills.
• Ability to develop and implement local marketing programs to increase service center awareness.
• Experience with staff scheduling and inventory management.
• Ability to adhere to and enforce company policies, procedures, and safety standards.
• Experience with conducting employee training using training systems (e.g., Super Pro).
• High school diploma or equivalent required; automotive certifications or managerial training are a plus.
• Ability to perform physical tasks (standing, lifting up to 50 lbs) and work in non-climate-controlled environments.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.

Responsibilities

• Run a service center overall according to costs and profits.
• Ensure compliance with state and federal laws and corporate policies.
• Mentor your team to foster a collaborative work environment.
• Maintain a clean, welcoming workspace for customers.
• Develop local marketing programs to increase center awareness.
• Conduct training sessions using Super Pro for staff and technicians.
• Schedule staff, order inventory, and manage day-to-day obstacles.
• Ensure employees adhere to VIOC policies and procedures.
• Oversee oil changes, maintenance services, and related tasks.
• Handle other tasks as assigned by the company.

Skills

Leadership

Communication

Regulatory Compliance

Team Coaching

Scheduling & Inventory

Education

High School Diploma or GED

Job description

Valvoline Instant Oil Change (VIOC) in Holly Springs, NC seeks a Service Center Manager to oversee daily operations, profitability, and team success in a fast-paced environment.

You will manage staff schedules, training, compliance with laws and corporate policies, and local marketing initiatives while maintaining high service standards. This role requires hands-on leadership and a focus on customer satisfaction.