Service Center Manager: Growth & Operations Leader

Qas Management Company; Hope Mills (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Coverage

Short-Term Disability

401(k) Savings Plan

Employee Assistance Program

Employee Discount

Job summary

Valvoline Instant Oil Change (VIOC) franchisee Quality Automotive Services in Hope Mills, NC seeks a Service Center Manager to lead daily operations, oversee profitability, and drive team performance at a fast-paced service center.

You will manage staff, ensure compliance with state and federal regulations, mentor employees, and maintain high service standards while delivering a welcoming customer experience and responsive local marketing initiatives.

Qualifications

• Effective interpersonal, oral, and written communication skills.
• Knowledge of cash, facility, and safety control policies and practices.
• High school diploma or GED; or 1–3 months related experience or training; or equivalent education.

Responsibilities

• Run a service center according to costs and profits.
• Adhere to state and federal laws for HR, Legal, and Environmental compliance.
• Mentor your team to foster a collaborative work environment.
• Maintain a clean workspace that invites customers and repeat visits.
• Develop local marketing programs to increase service center awareness.
• Conduct training sessions for service center employees using Super Pro system.
• Schedule staff, order inventory, and manage day-to-day operations.
• Ensure employees adhere to VIOC policies and procedures.
• Oversee oil changes, maintenance, fluids, and related vehicle services.
• Perform other tasks as assigned by the Company.

Skills

Interpersonal skills

Oral communication

Written communication

Cash handling

Safety compliance

Education

High school diploma or GED

Job description

Valvoline Instant Oil Change (VIOC) franchisee Quality Automotive Services in Hope Mills, NC seeks a Service Center Manager to lead daily operations, oversee profitability, and drive team performance at a fast-paced service center.

You will manage staff, ensure compliance with state and federal regulations, mentor employees, and maintain high service standards while delivering a welcoming customer experience and responsive local marketing initiatives.