Service Center Manager: Fast-Track Growth

Greatjob

Dartmouth (MA)

On-site

USD 34,000 - 37,000

Full time

5 days ago
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Benefits offered by this job

Medical, prescription, dental, vision
401(k)
Life insurance
Disability
Tuition assistance
Paid vacations
Tire discounts

Job summary

Goodyear in the United States is seeking a Service Manager to gain hands-on experience in one of our auto service centers by delivering outstanding service and connecting with guests.

You will manage the service department, schedule staff and appointments, drive tire and service sales, mentor technicians, communicate warranties and promotions, and ensure a clean, safe work area while responding to guest needs.

Qualifications

  • Minimum 1 year of previous Automotive Service management experience.
  • Valid driver's license.
  • Must be at least 18 years of age.
  • No relocation is being offered for this position.
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Responsibilities

  • Manage the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guests
  • Help drive and reach sales goals through guest interactions including tire and service sales
  • Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
  • Responsible for contributing to the training and development of service department associates
  • Articulate all warranties, promotions, and advertisements
  • Utilize tools provided to make recommendations to guests based on manufacturing guidelines
  • Maintain a clean and safe work and guest area
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting

Skills

Automotive Service management
Valid driver's license
Guest service
Safety awareness

Job description

Goodyear in the United States is seeking a Service Manager to gain hands-on experience in one of our auto service centers by delivering outstanding service and connecting with guests.

You will manage the service department, schedule staff and appointments, drive tire and service sales, mentor technicians, communicate warranties and promotions, and ensure a clean, safe work area while responding to guest needs.

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