Assistant Service Manager — Fast-Track Auto Service

Goodyear; District Heights (MD); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical plan

401(k)

Life insurance

Disability insurance

Tuition assistance

Paid sick leave

Job summary

Goodyear is seeking an Assistant Service Manager to gain hands-on experience in one of our Auto Service centers. You will connect with guests, drive tire and service sales, and help manage scheduling and workflow for quality, on-time work.

The role emphasizes training and development of staff, clear communication between guests and technicians, and adherence to warranties and promotions in a fast-paced environment.

Qualifications

• Minimum 1 year of automotive service department experience (implied)
• Ability to drive sales through guest interactions and service recommendations
• Willingness to train and develop service department associates
• Ability to manage workflow and schedules within a service center

Responsibilities

• Drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by liaising between technicians and guests
• Effectively manage the service department and scheduling
• Contribute to training and development of service department staff
• Explain warranties, promotions, and advertisements to guests
• Maintain a clean and safe work area and assist with tire/wheel handling

Skills

Customer service

Sales

Leadership

Communication

Teamwork

Job description

Goodyear is seeking an Assistant Service Manager to gain hands-on experience in one of our Auto Service centers. You will connect with guests, drive tire and service sales, and help manage scheduling and workflow for quality, on-time work.

The role emphasizes training and development of staff, clear communication between guests and technicians, and adherence to warranties and promotions in a fast-paced environment.