Service Center Manager

Valvoline Instant Oil Change; Oklahoma; On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the automotive service industry is seeking a Service Center Manager to lead a team, ensure excellent customer service, and manage operations at their service center. This role offers competitive pay, flexible schedules, and opportunities for growth. Ideal candidates will have managerial experience and a customer-focused attitude, with a commitment to safety and team development.

Benefits

Competitive pay

Flexible schedules

On-the-job training

Paid bi-weekly

Company uniforms and tools provided

Opportunities for internal promotion

Paid time off and holidays

Medical, dental, and vision insurance

Qualifications

• At least 2 years of managerial or supervisory experience in the automotive or quick lube industry.

Responsibilities

• Oversee the operation of the service center, including hiring and training staff.
• Manage inventory, labor, and financial performance of the center.
• Perform automotive preventive maintenance tasks.

Skills

Customer-focused attitude

Interpersonal skills

Communication skills

Mathematical calculations

Education

High school diploma or equivalent

Job description

Geared for the Driven

At Oklahoma Lube Associates, L.P., a franchise of Valvoline Instant Oil Change (VIOC), we prioritize our people. We foster a safety culture that protects our team members and guests, especially with enhanced safety measures aligned with CDC guidance. Our goal is to serve and earn the trust of our communities, supporting each other's success.

Whether you're seeking a part-time role with flexible hours or a full-time career with growth potential, VIOC offers opportunities for all. Our award-winning training program and core values aim to help you achieve your milestones.

What you’ll do

As a Service Center Manager, you will combine technical expertise and management skills to lead, develop, and train staff in delivering excellent customer service. Your day will involve engaging with your team and customers to find optimal solutions for vehicle needs and building customer loyalty. You will also be responsible for your team’s success, taking initiative to advance your career.

• Oversee the operation of the service center, including hiring, training, disciplining staff, customer service, inventory management, achieving profit goals, and ensuring EH&S compliance.
• Manage inventory, labor, and financial performance of the center.
• Mentor, lead, and train team members to enhance their development.
• Perform and instruct on automotive preventive maintenance such as oil changes, fluid checks, filter replacements, and inspecting lights and wipers.
• Maintain a clean, organized, and safe work environment.
• Lead in delivering superior customer service and building customer trust and loyalty.

How you’ll succeed

• Be friendly and team-oriented with a customer-focused attitude.
• Possess effective interpersonal and communication skills.
• Capable of performing basic mathematical calculations.
• Understand cash handling, safety, and facility policies.
• Have reliable transportation.
• Ability to lift up to 50 pounds occasionally.
• Stand for extended periods, climb stairs, and perform physical movements like twisting and bending.
• Hold a high school diploma or equivalent.
• Have at least 2 years of managerial or supervisory experience in the automotive or quick lube industry.

Benefits include:

• Competitive pay and flexible schedules.
• On-the-job training.
• Paid bi-weekly.
• Company uniforms and tools provided.
• Opportunities for internal promotion.
• No late evening hours.
• Paid time off and holidays*.
• Medical, dental, and vision insurance.

*Terms and conditions apply; benefits may vary by location.

Oklahoma Lube Associates, L.P. is an Equal Opportunity Employer. We welcome applications from all qualified individuals and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, veteran status, or disability.

We are committed to accessible recruitment processes. Reasonable accommodations are available upon request. Please contact Human Resources at 1-800-Valvoline or email [e-mail] to request accommodations during the recruitment process.