Service Center Manager

Valvoline Instant Oil Change; Oklahoma; On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading company as a Service Center Manager, where you will lead a team in delivering exceptional customer service and manage daily operations. Enjoy flexible hours, competitive pay, and growth opportunities in a supportive environment focused on safety and community trust.

Benefits

Competitive Pay

Flexible Schedules

On-the-job Training

Company-provided Uniforms

Opportunities for Internal Promotion

Paid Time Off

Medical, Dental, and Vision Insurance

Qualifications

• At least 2 years of managerial or supervisory experience in the quick lube or automotive industry.

Responsibilities

• Oversee overall operation of the service center, including hiring and training employees.
• Manage inventory, labor, and financial performance of the center.
• Perform and train others in automotive preventive maintenance tasks.

Skills

Customer Service

Interpersonal Skills

Communication

Mathematical Calculations

Education

High School Diploma or Equivalent

Job description

Geared for the Driven

At Oklahoma Lube Associates, L.P., a franchise of Valvoline Instant Oil Change (VIOC), our success starts with our people. We foster a safety culture that protects our team members and guests, especially with enhanced CDC-aligned safety measures in our drive-thru oil change experience, which allows customers to stay in their vehicles. Our goal is to serve and earn the trust of our communities, supporting each other's wellbeing.

Whether you're seeking a part-time role with flexible hours or a full-time career with growth opportunities, VIOC offers it all. Our award-winning training program and core values of fairness and honesty are here to help you achieve your milestones.

What You’ll Do

As a Service Center Manager, you will combine technical expertise and leadership skills to guide, develop, and train staff in delivering exceptional customer service. Your day will involve engaging with your team and customers to identify the best solutions for vehicle needs and building customer loyalty. You will also be responsible for your team members' success, taking initiative to advance your career quickly.

• Oversee the overall operation of the service center, including hiring, training, disciplining employees, managing customer service, maintaining inventory and cleanliness, achieving profit goals, and ensuring EH&S compliance and policy adherence.
• Manage inventory, labor, and financial performance of the center.
• Mentor, lead, and develop team members to enhance their skills and careers.
• Perform and train others in automotive preventive maintenance tasks such as oil changes, fluid checks and refills, filter replacements, and vehicle light and wiper inspections.
• Maintain a clean, organized, and safe work environment.
• Provide leadership in customer service, building trust and encouraging repeat business.

How You’ll Succeed

• Be friendly and willing to work as part of a customer-focused team.
• Possess effective interpersonal and communication skills.
• Be capable of performing basic mathematical calculations.
• Have knowledge of cash handling and safety policies.
• Reliable transportation to and from work.
• Ability to occasionally lift up to 50 pounds and stand for extended periods, including climbing stairs and twisting, stooping, and bending.
• Hold a high school diploma or equivalent.
• At least 2 years of managerial or supervisory experience in the quick lube or automotive industry.

Benefits Include:

• Competitive pay and flexible schedules.
• On-the-job training and paid bi-weekly.
• Company-provided uniforms and tools.
• Opportunities for internal promotion.
• No late evening hours.
• Paid time off and holidays.*
• Medical, dental, and vision insurance.

*Terms and conditions apply; benefits may vary by location.

Oklahoma Lube Associates, L.P. is proud to be an Equal Opportunity Employer. We welcome all qualified applicants and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, veteran status, or disability. We are committed to accessibility and will provide reasonable accommodations upon request. Please contact Human Resources at 1-800-Valvoline or email [e-mail] for accommodation requests.