Service Center Manager

Dayton Freight Lines; Baltimore (MD); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Service Center Manager to lead operations in a dynamic and growing environment. This role involves overseeing the performance of the Service Center, ensuring compliance with safety regulations, and developing effective sales strategies. You'll be responsible for recruiting and training staff, analyzing revenue statistics, and maintaining excellent communication with customers. Join a company that values a professional, positive, and people-centered work environment, offering competitive pay and opportunities for quick advancement. If you have a passion for the transportation industry and strong management skills, this is the perfect opportunity for you.

Benefits

Stable and growing organization

Competitive weekly pay

Quick advancement

Professional work environment

Comprehensive benefits package

Paid holidays

Paid vacation and personal days

Qualifications

• Strong knowledge of LTL and transportation industry is essential.
• Experience in managing drivers, dock workers, and sales staff.

Responsibilities

• Inspect and measure Service Center performance for improvements.
• Recruit, train, and develop Service Center personnel.
• Develop sales and marketing action plans to maximize revenue.

Skills

Knowledge of the LTL/Transportation Industry

Management of Drivers and Dock Workers

Sales Management

Budget Development and Management

Job description

Overview

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.

Responsibilities

1. Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
2. Maintains excellent communication with external and internal customers
3. Analyzes revenue statistics
4. Identifies sales opportunities and develops customer solutions
5. Keeps fully informed of competitor developments
6. Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
7. Develops sales/marketing action plans to maximize territory revenue
8. Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
9. Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
10. Evaluates all freight claims
11. Ensures that Service Center premises are protected and maintained
12. Facilitates informational meetings with Service Center team members
13. Effectively handles special assignments as directed

Qualifications

1. Knowledge of the LTL/ Transportation Industry
2. Managed Drivers and Dock Workers
3. Managed a Sales staff
4. Has been responsible for developing and following a budget

Benefits

1. Stable and growing organization
2. Competitive weekly pay
3. Quick advancement
4. Professional, positive and people-centered work environment
5. Modern facilities
6. Clean, late model equipment
7. Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
8. Paid holidays (8); paid vacation and personal days

This position is being advertised for 5 Dayton Freight locations within the state of Missouri to obtain potential candidates:

• Strafford
• Columbia
• Grandview
• Sikeston
• St. Peters