Service Center Leader - Ops, P&L & People

FullSpeed Automotive; Draper (UT); On-site; USD 70,000 - 100,000; Full time

Job summary

FullSpeed Automotive in Draper, UT is seeking a Center Manager to lead daily operations, deliver outstanding customer experiences, and drive sales while ensuring profitability.

You will own the P&L, manage staff, safety programs, inventory, and facility upkeep, and coach a high-performing team to meet KPI targets. This hands-on leader balances bay work with strategic oversight and builds fleet/community relationships.

Qualifications

• 3+ years of people leadership experience in automotive/service retail preferred.
• Strong understanding of P&L management, cost control, and revenue growth.
• Proven track record of achieving sales and KPIs in a high-volume, customer-facing environment.
• Experience with POS systems and scheduling tools.
• Excellent communication and decision-making skills.

Responsibilities

• Lead daily operations and set performance standards to deliver top customer experiences.
• Grow revenue by achieving sales targets across services and fleet partnerships.
• Own the center's P&L, control costs, and manage labor and parts inventory.
• Coach, develop, and retain a high-performing service team.
• Ensure safety, compliance, and quality in all operational activities.

Skills

People leadership

P&L management

Sales growth strategies

Customer service excellence

POS systems proficiency

Scheduling tools

Communication skills

Decision-making

Education

High school diploma or equivalent

Job description

FullSpeed Automotive in Draper, UT is seeking a Center Manager to lead daily operations, deliver outstanding customer experiences, and drive sales while ensuring profitability.

You will own the P&L, manage staff, safety programs, inventory, and facility upkeep, and coach a high-performing team to meet KPI targets. This hands-on leader balances bay work with strategic oversight and builds fleet/community relationships.