Center Operations Leader in Training

FullSpeed Automotive; Lawrenceville (GA); On-site; USD 80,000 - 110,000; Full time

Job summary

FullSpeed Automotive in Lawrenceville, GA is seeking a Center Manager to lead service center operations, drive revenue, and deliver exceptional customer experiences. You will balance hands-on activity in the bay with strategic oversight of P&L, safety, and talent development.

You will build a high-performing, service-driven team, maintain strong relationships with customers and fleet partners, and ensure processes meet quality and profitability targets in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 3+ years of people leadership experience; automotive or service retail management preferred.
• Strong understanding of P&L management, cost control, and revenue growth strategies.
• Proven track record of achieving or exceeding sales and operational KPIs.
• Experience in a high-volume, customer-facing environment (automotive, retail, restaurant, or similar).
• Comfortable using POS systems, scheduling tools, and standard business software.
• Strong business acumen, problem-solving ability, and decision-making skills.

Responsibilities

• Deliver best-in-class customer experiences grounded in trust, transparency, and efficiency.
• Build relationships with customers and fleet accounts to drive repeat business.
• Lead a consistent, high-quality sales process including vehicle health checks and service recommendations.
• Drive revenue growth by meeting or exceeding sales targets across services and fleet partnerships.
• Own and manage the center’s P&L, including revenue, labor, and operating expenses.
• Maintain inventory levels and ensure proper ordering, usage, and tracking of parts and supplies.
• Execute scheduling, reporting, and administrative tasks with precision using company systems.
• Hire, onboard, train, and manage performance of staff.
• Maintain safety and OSHA compliance; enforce safety standards.
• Build community relationships and support local marketing initiatives.

Skills

People leadership

P&L management

Revenue growth strategies

Customer-facing experience

Sales & KPI achievement

Communication skills

Problem-solving

Education

High school diploma or equivalent

Tools

POS systems

Scheduling tools

Standard business software

Job description

FullSpeed Automotive in Lawrenceville, GA is seeking a Center Manager to lead service center operations, drive revenue, and deliver exceptional customer experiences. You will balance hands-on activity in the bay with strategic oversight of P&L, safety, and talent development.

You will build a high-performing, service-driven team, maintain strong relationships with customers and fleet partners, and ensure processes meet quality and profitability targets in a fast-paced environment.