Service Center Leader: Grow Sales & Customer Excellence

Grease Monkey International; Duluth (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Grease Monkey International in Duluth, GA is seeking a Center Manager to lead operations and culture of the service center. You will deliver outstanding customer experiences while driving sales, profitability, and team performance, balancing hands-on leadership with strategic oversight of revenue, costs, safety, and talent development.

You operate with an owner’s mindset, ensuring the center runs efficiently, safely, and profitably while building a high-performing, service-driven team, managing

Qualifications

• High school diploma or equivalent required.
• Experience leading teams in automotive or service retail preferred.
• Strong understanding of P&L, cost control and revenue growth.

Responsibilities

• Deliver a best-in-class customer experience grounded in trust and efficiency.
• Build lasting relationships with customers and fleet accounts to drive repeat business.
• Lead a high-quality sales process including vehicle health checks and service recommendations.
• Drive revenue by meeting/exceeding sales targets across services and memberships.
• Resolve customer concerns with urgency and documentation.

Skills

People leadership

Customer service

Sales

Operations

Budgeting

Education

High school diploma or equivalent

Tools

POS systems

Scheduling tools

MS Office

Job description

Grease Monkey International in Duluth, GA is seeking a Center Manager to lead operations and culture of the service center. You will deliver outstanding customer experiences while driving sales, profitability, and team performance, balancing hands-on leadership with strategic oversight of revenue, costs, safety, and talent development.

You operate with an owner’s mindset, ensuring the center runs efficiently, safely, and profitably while building a high-performing, service-driven team, managing