Service Booking & Operations Coordinator

Toyota of Kirkland; Kirkland (WA); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid holidays

Vacation

Medical/Dental/Vision/RX

Ancillary Benefits

401(k) match

Job summary

Toyota of Kirkland, part of the O'Brien Auto Group, is seeking a full-time Service Booker to coordinate repair orders and support service drive operations. The role emphasizes customer service, organization, and efficient workflow to keep repairs moving smoothly.

You will work in a dealership service environment, interacting with technicians and service advisors. Prior dealership experience is preferred; strong computer and communication skills are essential.

Qualifications

• Strong organizational and multitasking abilities.
• Ability to thrive in a fast-paced automotive service setting.
• Proficiency with computers and dealership management systems (DMS).
• Excellent communication and teamwork skills.
• Attention to detail and time management abilities.

Responsibilities

• Monitor service bay vehicle status and update progress.
• Coordinate with service advisors on job status and timelines.
• Track repair orders and related paperwork.
• Assist with parts availability and coordination with Parts.
• Maintain accurate records in the DMS.
• Support workflow efficiency to maximize technician productivity.

Skills

Organizational skills

Multitasking

Fast-paced environment

Computers & DMS

Communication

Time management

Job description

Toyota of Kirkland, part of the O'Brien Auto Group, is seeking a full-time Service Booker to coordinate repair orders and support service drive operations. The role emphasizes customer service, organization, and efficient workflow to keep repairs moving smoothly.

You will work in a dealership service environment, interacting with technicians and service advisors. Prior dealership experience is preferred; strong computer and communication skills are essential.