Service Billing Supervisor - Power

Mustang Cat; Houston (TX); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Service Billing Supervisor to lead the billing operations for their Power Field Service department. This pivotal role involves managing Work In Progress (WIP), overseeing receivables, and ensuring compliance with invoicing standards. The ideal candidate will possess strong leadership skills and a keen attention to detail, fostering a collaborative team environment. With a focus on continuous improvement, this position offers a unique opportunity to contribute to a dynamic team while enjoying excellent benefits and work-life balance. If you are self-motivated and thrive in a fast-paced environment, this role is perfect for you.

Benefits

Great Work-Life Balance

Tuition Reimbursement

Job Stability

Medical, Dental, Vision Benefits

401(k) Employer Matching

Paid Vacation, Sick Time, Holidays

Qualifications

• 3+ years of experience in billing or service operations.
• Exceptional attention to detail and strong organizational skills.

Responsibilities

• Lead and supervise the Service Billing team for efficient operations.
• Manage Work In Progress (WIP) and ensure timely billing.

Skills

Billing Operations

Team Leadership

Attention to Detail

Communication Skills

Organizational Skills

Problem Solving

Education

High School Diploma

College Degree in Business

Tools

Microsoft Office (Word, Excel)

Billing Systems

Job description

Mustang Cat - Houston, 12800 Northwest Freeway, Houston, Texas, United States of America Req #1376

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Mustang Cat is seeking a Service Billing Supervisor to oversee the billing operations for our Power Field Service department. This critical role is responsible for ensuring the efficient handling of Work In Progress (WIP), managing receivables, supporting warranty recovery efforts, and leading a billing team to deliver excellent internal and external service.

• Great Work-Life Balance
• Tuition Reimbursement
• Job Stability
• Full-Time Benefits to include: Medical, Dental, Vision
• 401(k) Employer Matching
• Paid Vacation, Sick Time, Holidays
• Lead and supervise the Service Billing team to support the Power Field Service department's billing operations
• Manage the overall WIP (Work In Progress) process and ensure accurate, timely billing and job closure
• Monitor and improve receivables and warranty recovery performance
• Oversee accurate and timely completion of service letters and SIMS (Service Information Management System) entries
• Ensure compliance with CAT invoicing metrics and reporting standards
• Collaborate with other departments to streamline workflows and resolve billing issues
• Handle special projects and additional duties as assigned
• Foster a collaborative and accountable team environment focused on continuous improvement
• High School diploma or equivalent required
• College degree in Business or a related field strongly preferred
• Minimum 3 years of experience in billing, service operations, or a related administrative role
• Prior supervisory or team leadership experience preferred
• Experience in a service-related industry is a plus
• Exceptional attention to detail with strong organizational skills
• Excellent verbal and written communication skills
• Proficient in Microsoft Office applications, especially Word and Excel
• Self-motivated and able to manage multiple priorities in a fast-paced environment
• Familiarity with billing systems, service documentation, and warranty processing preferred

Strongly Preferred Experience:

• Experience in a supervisory role
• Knowledge of Cat Systems

Mustang Cat is a licensed Caterpillar dealer that provides new and used construction equipment, machinery, power systems, rentals, servicing, and more. If you’re passionate about all you do, we want you to work with us. Start a career with Mustang Cat!

Mustang Cat is an Equal Opportunity Employer.

• Mustang Cat - Houston, 12800 Northwest Freeway, Houston, Texas, United States of America