Service Billing Coordinator

Alliance Group, Inc.; Manchester (CT); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

HSA with company contribution

Life insurance

401(k) with company match

Paid time off

Paid holidays

Professional development

Employee discount

Job summary

Action Air Systems, LLC is seeking a Service Billing Coordinator in Manchester, CT. The role supports the Service Department with billing, invoicing, reception, and general office duties.

You will be the first point of contact for callers and visitors, ensuring accurate information and smooth workflow for service work orders and billing records. Qualified candidates have a high school diploma, strong communication, attention to detail, and familiarity with office software and invoicing systems.

Qualifications

• Minimum High School Diploma; Associates preferred but not required.
• Professional telephone manner and the ability to communicate clearly with customers, vendors, visitors, technicians, and coworkers.
• Strong attention to detail and accuracy when reviewing service documents, entering data, and preparing invoices.
• Ability to organize multiple priorities, follow up on missing information, and maintain orderly records.
• Working knowledge of standard office software; experience with accounting, invoicing, or service-management systems is preferred.
• Prior experience in reception, customer service, billing, accounts receivable, or service-department administration is preferred.
• Dependable attendance and the ability to work the assigned schedule.

Responsibilities

• Reception and Customer Service.
• Service Billing and Administrative Support.
• General Office Support.

Skills

Telephone etiquette

Clear communication

Attention to detail

Multitasking

Office software

Accounting software

Invoicing systems

Service management systems

Reception experience

Education

High school diploma

Associates preferred

Tools

Accounting software

Invoicing systems

Service-management software

Job description

Service Billing Coordinator

Department: Admin

Employment Type: Full Time

Location: Manchester, CT

Reporting To: Controller

Compensation: $20.00 - $24.00 / hour

Description

The Service Billing Coordinator serves as the first point of contact for callers and visitors while providing accurate, timely billing and administrative support to the Service Department. The position balances customer service, invoice preparation, document control, and general office support to help calls, visitors, service work orders, and billing records move efficiently through the organization.

Responsibilities

• Reception and Customer Service
• Service Billing and Administrative Support
• General Office Support

Qualifications

• Minimum High School Diploma or GED. Associates preferred but not required.
• Professional telephone manner and the ability to communicate clearly with customers, vendors, visitors, technicians, and coworkers.
• Strong attention to detail and accuracy when reviewing service documents, entering data, and preparing invoices.
• Ability to organize multiple priorities, follow up on missing information, and maintain orderly records.
• Working knowledge of standard office software; experience with accounting, invoicing, or service-management systems is preferred.
• Prior experience in reception, customer service, billing, accounts receivable, or service-department administration is preferred.
• Dependable attendance and the ability to work the assigned schedule.

Benefits

• Competitive pay
• Comprehensive health insurance (including dental and vision)
• Health Saving Account with company contribution
• Paid Life Insurance
• 401(k) plan with company matching
• Generous paid time off
• Paid Holidays
• Professional development assistance
• Employee discount

Equal Employment Opportunity Statement

Action Air Systems, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type; without regard to race, color, religion/religious creed, age (any age), sex, marital status, ancestry, national origin, present or past history of mental disability, intellectual disability, learning disability, physical disability, including but not to, blindness, genetics, status as a veteran, sexual orientation, gender identity or expression, victims of domestic abuse/violence, sexual assault victim, trafficking in persons victim, or any other characteristic protected by federal or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Note: an individual with a disability will be qualified for this position in which he or she can perform the essential function of the position without reasonable accommodation. All responsibilities may be subject to reasonable accommodation.

We are An Affimative Action Equal Opportunity Employer