Service Billing Coordinator

Action Air Systems, Inc.; Manchester (CT); On-site; USD 42,000 - 65,000; Full time

Job summary

Action Air Systems, Inc. is seeking a Service Billing Coordinator to be on site in Manchester, Connecticut. The role serves as the first point of contact for callers and visitors while providing accurate, timely billing and administrative support to the Service Department.

This position balances customer service, invoice preparation, document control, and general office support to help calls, visitors, service work orders, and billing records move efficiently through the organization.

Qualifications

• High school diploma or GED required; an associate degree preferred.
• Strong communication with customers, vendors, visitors, technicians, and coworkers.
• Attention to detail in reviewing service documents and invoices.
• Ability to organize multiple priorities and maintain orderly records.
• Experience with accounting, invoicing, or service-management systems preferred.
• Previous reception or billing experience beneficial.

Responsibilities

• Provide on-site first contact for callers and visitors.
• Prepare invoices and support billing processes.
• Assist with document control and records management.
• Support service work orders and billing records movement.
• Provide general office support to the Service Department.

Skills

Professional telephone manner

Attention to detail

Customer service

Data entry

Organization skills

Multitasking

Education

High School diploma or GED

Associates preferred

Tools

Accounting software

Invoicing systems

Service-management systems

Job description

The Service Billing Coordinator is a full-time role, on site in Manchester, Connecticut. The Service Billing Coordinator serves as the first point of contact for callers and visitors while providing accurate, timely billing and administrative support to the Service Department. The position balances customer service, invoice preparation, document control, and general office support to help calls, visitors, service work orders, and billing records move efficiently through the organization.

Qualifications

• Minimum High School Diploma or GED. Associates preferred but not required.
• Professional telephone manner and the ability to communicate clearly with customers, vendors, visitors, technicians, and coworkers.
• Strong attention to detail and accuracy when reviewing service documents, entering data, and preparing invoices.
• Ability to organize multiple priorities, follow up on missing information, and maintain orderly records.
• Working knowledge of standard office software; experience with accounting, invoicing, or service-management systems is preferred.
• Prior experience in reception, customer service, billing, accounts receivable, or service-department administration is preferred.
• Dependable attendance and the ability to work the assigned schedule.