Service BDC Specialist - Drive Service Appointments

Audi Chattanooga; Chattanooga (TN); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Competitive Hourly Wage

Top tier medical, dental, vision benefits

401k

Vehicle, service, repairs and parts discounts

Job summary

A local family-owned dealership in Chattanooga is seeking a Service BDC Associate to handle customer inquiries and generate service appointments. This role involves effective communication, data entry into CRM, and utilizing lead management tools. The ideal candidate must be adept in a fast-paced environment, showcasing excellent organizational skills and professionalism in guest interactions. Attractive perks including a competitive wage and significant discounts are offered.

Qualifications

• Excellent communication skills are a must.
• Proficient in MS Office Suite.
• Able to work in a fast-paced, call center environment.

Responsibilities

• Respond to guest inquiries with courtesy and accuracy.
• Enter guest data into the CRM promptly.
• Generate service appointments efficiently.

Skills

Excellent verbal and written communication skills

Strong MS Office Suite computer skills

Ability to work independently

Ability to work in call center environment

Strong organizational and time management skills

Job description

A local family-owned dealership in Chattanooga is seeking a Service BDC Associate to handle customer inquiries and generate service appointments. This role involves effective communication, data entry into CRM, and utilizing lead management tools. The ideal candidate must be adept in a fast-paced environment, showcasing excellent organizational skills and professionalism in guest interactions. Attractive perks including a competitive wage and significant discounts are offered.