Service BDC & Scheduling Specialist

Lithia Motors; Maplewood (MN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Paid holidays & PTO

Short/Long-Term Disability

401(k) Retirement Plan

Employee Stock Purchase Plan

Vehicle purchase discounts

Wellness programs

Job summary

Lithia Motors Audi St. Paul is seeking a BDC Service Coordinator to support our Audi service departments. You will connect with customers by phone, email, and online channels to schedule appointments, follow up, and maintain a high level of customer satisfaction.

Your role involves organizing the customer database, staying updated on Audi promotions, and helping convert leads with a positive, service-focused attitude. This on-site position offers comprehensive total rewards in Minnesota.

Qualifications

• High School diploma or equivalent.
• Ability to schedule and organize appointments and manage data.
• Strong communication and data-entry skills.

Responsibilities

• Field calls, emails, and online messages to schedule appointments and follow up.
• Maintain and organize the customer database.
• Coordinate scheduling and keep service operations running smoothly.

Skills

Attention to detail

Strong communication

Typing fast

Mathematics

Education

High School diploma or equivalent

Tools

CRM software

Job description

Lithia Motors Audi St. Paul is seeking a BDC Service Coordinator to support our Audi service departments. You will connect with customers by phone, email, and online channels to schedule appointments, follow up, and maintain a high level of customer satisfaction.

Your role involves organizing the customer database, staying updated on Audi promotions, and helping convert leads with a positive, service-focused attitude. This on-site position offers comprehensive total rewards in Minnesota.