Service BDC & Rentals Specialist — Paid Training

Coos Bay Toyota; Coos Bay (OR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan

Paid time off

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Health and wellness

Discounts on products and services

Job summary

Coos Bay Toyota is seeking a Service BDC / Rental Agent responsible for delivering exceptional customer service. This role includes coordinating service appointments, managing customer communications, and assisting with rental vehicle needs.

The ideal candidate will have excellent communication skills, the ability to multitask in a fast-paced environment, and a detail-oriented approach to documentation and invoicing.

Qualifications

• Excellent customer service and communication skills.
• Professional phone etiquette and confidence speaking with customers.
• Strong organizational and time-management abilities.
• Attention to detail and accuracy in documentation and invoicing.
• Basic computer proficiency and willingness to learn dealership software.

Responsibilities

• Coordinate service appointments and manage customer communications.
• Assist customers with rental vehicle needs and manage rental reservations.
• Provide accurate information regarding maintenance services and repairs.
• Prepare accurate invoices for service and rental transactions.
• Support daily dealership operations and assist other departments.

Skills

Customer service

Communication skills

Organizational skills

Time management

Multitasking

Tools

Dealership software

Job description

Coos Bay Toyota is seeking a Service BDC / Rental Agent responsible for delivering exceptional customer service. This role includes coordinating service appointments, managing customer communications, and assisting with rental vehicle needs.

The ideal candidate will have excellent communication skills, the ability to multitask in a fast-paced environment, and a detail-oriented approach to documentation and invoicing.