Service BDC Associate - Customer-Driven Auto Scheduler

International Kia Orland Park; Orland Hills (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid training

Paid vacation

Medical, dental, and vision

401K

Closed Sundays

Job summary

The International Autos Group is seeking a customer-focused candidate to join our Service BDC team, scheduling appointments for our busy service departments. Strong communication, organization, and self-motivation are valued for a long-term career.

Responsibilities include scheduling service appointments, communicating with service managers and advisors, and collaborating with all departments to deliver an extraordinary customer experience. Prior automotive-industry experience is a plus.

Qualifications

• Strong communication skills.
• Positive energy.
• Eager to improve.
• Automotive industry experience preferred.
• Team player.
• Organized and self-motivated.

Responsibilities

• Schedule service appointments.
• Communicate with service managers and advisors.
• Work with all departments for an extraordinary customer experience.
• Answer customer inquiries and calls when necessary.

Skills

Communication

Positive energy

Organized

Self-motivated

Team player

Automotive industry experience

Job description

The International Autos Group is seeking a customer-focused candidate to join our Service BDC team, scheduling appointments for our busy service departments. Strong communication, organization, and self-motivation are valued for a long-term career.

Responsibilities include scheduling service appointments, communicating with service managers and advisors, and collaborating with all departments to deliver an extraordinary customer experience. Prior automotive-industry experience is a plus.