Service BDC Associate

International Kia Orland Park; Orland Hills (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid training

Paid vacation

Medical, dental, and vision

401K

Closed Sundays

Job summary

The International Autos Group is seeking a customer-focused candidate to join our Service BDC team, scheduling appointments for our busy service departments. Strong communication, organization, and self-motivation are valued for a long-term career.

Responsibilities include scheduling service appointments, communicating with service managers and advisors, and collaborating with all departments to deliver an extraordinary customer experience. Prior automotive-industry experience is a plus.

Qualifications

• Strong communication skills.
• Positive energy.
• Eager to improve.
• Automotive industry experience preferred.
• Team player.
• Organized and self-motivated.

Responsibilities

• Schedule service appointments.
• Communicate with service managers and advisors.
• Work with all departments for an extraordinary customer experience.
• Answer customer inquiries and calls when necessary.

Skills

Communication

Positive energy

Organized

Self-motivated

Team player

Automotive industry experience

Job description

We are looking for a customer focused candidate to help our Service BDC team fill our shops. This position entails scheduling appointments for our busy Service departments. Customer service is the most important aspect of our business so if you have this special skill set, are organized and self motivated, we want you to join our team for a long term career.

The International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee, Sheboygan, Chicago, Northwest Indiana markets and Minnesota. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968. Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. The International Autos Group will do all they can to promote their employees' growth in the company.

WE OFFER:

• Paid training
• Paid vacation
• Medical, dental, and vision
• 401K
• Closed Sundays

RESPONSIBILITIES:

• Schedule service appointments
• Communicate with service managers and advisors
• Work with all departments for an extraordinary customer experienceAnswer customer inquiries and calls when necessary

REQUIREMENTS:

• Strong communication skills
• Positive energy
• Eager to improve
• Automotive industry experience preferred
• Team player
• Organized
• Self-motivated individual that thrives on goals