Service Associate - 59th Street

Brobston Group; New York (NY); On-site; USD 21,000 - 26,000; Full time

Job summary

Brobston Group in New York, NY is seeking a friendly Service Associate to ensure a quick, seamless in-store experience for customers and colleagues. You will manage the in-store service hub, assist with Buy Online Pick-up in Store orders, easy returns, provide tourism information, and help schedule in-store services.

This role emphasizes strong communication, teamwork, and the ability to adapt to a fast-paced retail environment.

Qualifications

• High school diploma or equivalent; no experience required.
• Strong interpersonal and communication skills.
• Adaptable, resourceful, and able to work independently and as part of a team.
• Flexible schedule, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods and lift up to 25 pounds.

Responsibilities

• Greet and engage customers with friendly service.
• Assist customers with Buy Online Pick-up in Store orders and easy returns.
• Provide tourism information and facilitate appointments for in-store services.
• Use store technology and participate in merchandising and operational tasks.

Skills

Interpersonal skills

Communication skills

Adaptable

Resourceful

Team spirit

Education

High School Diploma

Job description

Summary

The Service Associate supports a quick, seamless, and enjoyable in-store experience for customers and associates. The role manages an in-store service hub, assisting with online order pickup, simple returns, tourism information, and appointments for in-store services.

Responsibilities

• Greet and engage customers with genuine, friendly service.
• Assist customers with Buy Online Pick-up in Store orders and easy returns.
• Provide tourism information and facilitate appointments for in-store services.
• Use store technology and participate in merchandising and operational tasks.

Requirements

• High school diploma or equivalent encouraged; no experience required.
• Strong interpersonal and communication skills.
• Adaptable, resourceful, and able to work independently and as part of a team.
• Available to work a flexible retail schedule, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods, use store technology, and frequently lift or move up to 25 pounds.