Seasonal Service Associate

Brobston Group; City of White Plains (NY); On-site; USD 30,000 - 42,000; Full time

Job summary

Brobston Group in White Plains is seeking an in-store customer service associate to be the go-to resource for shoppers. You will manage an in-store service hub, assist with pickup orders, returns, tourism information, and service appointments.

Greet customers, engage them to ensure a seamless shopping experience, and use technology to support merchandising and store operations. This role requires flexibility, strong communication, and teamwork.

Qualifications

• Excellent interpersonal and communication skills.
• Resourceful and adaptable; able to work independently and in a team.
• Flexible retail schedule including evenings, weekends, holidays.
• Ability to stand, walk, and lift up to 25 pounds.

Responsibilities

• Greet and engage customers to create an easy, seamless shopping experience.
• Assist with Buy Online Pick-up in Store orders, simple returns, tourism information, and appointment booking.
• Use technology and participate in merchandising and store operations.

Skills

Interpersonal skills

Communication skills

Team collaboration

Independent work

Flexibility

Stamina

Job description

Summary

Provide friendly, efficient customer service as a go-to resource throughout the store. Manage an in-store service hub, assisting with pickup orders, returns, tourism information, and service appointments.

Responsibilities

• Greet and engage customers to create an easy, seamless shopping experience.
• Assist with Buy Online Pick-up in Store orders, simple returns, tourism information, and appointment booking.
• Use technology and participate in merchandising and store operations.

Requirements

• Strong interpersonal and communication skills.
• Resourceful, adaptable, and able to work independently and as part of a team.
• Ability to work a flexible retail schedule, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods and frequently lift or move up to 25 pounds.