Service Associate

Brobston Group; City of White Plains (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Brobston Group in White Plains, NY seeks a friendly retail associate to provide in-store service and assist customers and associates. You will greet customers, help with Buy Online Pick-up in Store orders, returns, tourism information, and service appointments, while using store technology and supporting merchandising and daily operations.

The role requires flexibility to work evenings, weekends, and holidays, with the ability to stand for long periods and lift up to 25 pounds. Training provided.

Qualifications

• Strong interpersonal and communication skills.
• Ability to work independently and with others.
• Comfort using computers, handheld devices, and POS systems.
• Flexible retail schedule including evenings, weekends, and holidays.

Responsibilities

• Greet and engage customers, creating an easy and enjoyable shopping experience.
• Assist with Buy Online Pick-up in Store orders, straightforward returns, tourism information, and service appointments.
• Use store technology and participate in merchandising and operational tasks.

Skills

Interpersonal communication

Adaptability

Independent work

Collaborative work

Tech fluency

POS familiarity

Cash handling

Education

High school diploma or equivalent

Tools

POS systems

Handheld devices

Cash registers

Job description

Summary

Provides friendly, efficient service to customers and associates throughout the store. Manages an in-store service hub, assisting with online order pickup, returns, tourism information, and appointments for in-store services.

Responsibilities

• Greet and engage customers, creating an easy and enjoyable shopping experience.
• Assist with Buy Online Pick-up in Store orders, straightforward returns, tourism information, and service appointments.
• Use store technology and participate in merchandising and operational tasks.

Requirements

• Strong interpersonal and communication skills.
• Resourceful, adaptable, and able to work independently and collaboratively.
• Comfort using computers, handheld equipment, and cash registers.
• Ability to work a flexible retail schedule, including evenings, weekends, and holidays, and to stand or walk for extended periods and lift up to 25 pounds.
• High school diploma or equivalent encouraged; no experience required.