SERVICE ASSOCIATE

Montefiore Health System; New York (NY); On-site; Full time

Job summary

A leading healthcare provider in New York is seeking a dedicated Service Associate to join their Emergency Department. This role involves maintaining a safe environment, assisting patients and visitors, and ensuring high-quality service delivery. Ideal candidates will have a high school diploma and strong communication skills. Join a team committed to patient-centered care and community health improvement.

Qualifications

• Effective written and oral English communication skills.

Responsibilities

• Maintain a safe, clean, and functional environment.
• Assist with dietary aspects and facilitate communication.
• Transport patients and assist visitors.

Skills

English Communication

Education

High School diploma or equivalent

Job description

Select how often (in days) to receive an alert:

This vacancy will be posted on the internal Career Website for 5 business days.

Associates are eligible to apply for a lateral transfer after completing one (1) year of service in their current position, with exceptions: an Associate with a written warning is not eligible for transfer/promotion until six (6) months from the warning date; an Associate who has been suspended is not eligible until one (1) year from suspension. Part-time Associates who have completed their probationary period can move to full-time vacancies within their department, provided such movement does not unreasonably reduce departmental operational efficiency. The probationary period is three (3) months for full-time employees and four (4) months for part-time employees working more than 3/5 of the normal workweek. Probation does not apply to shift changes.

SERVICE ASSOCIATE JOB DESCRIPTION

SUMMARY OF POSITION:

All Service Associates are expected to work as part of a team dedicated to delivering high-quality care and services to patients by supporting functions such as maintaining a safe, clean, and functional environment; assisting with dietary aspects; facilitating communication (answering phones); transporting patients; and assisting visitors. The Service Associate plays a vital role in promoting patient-centered care within the Care Center.

EDUCATION, TRAINING & EXPERIENCE:

High School diploma or equivalent; vocational/technical training preferred.
Effective written and oral English communication skills.

Department: Emergency Department
Bargaining Unit: 1199
Campus: MOSES
Employment Status: Regular Full-Time
Address: 111 East 210th Street, Bronx
Shift: Day
Scheduled Hours: 7 AM - 3:30 PM
Req ID: 223695
Salary Range/Pay Rate: $25.01

Note: The listed rate is the hiring rate and may vary based on shift differential, experience, education, or other factors.

To learn more about the “Montefiore Difference” and what we offer our associates, please click here.

Diversity, equity, and inclusion are core values of Montefiore. We are committed to creating an environment where associates feel empowered to thrive and be authentic. We welcome your interest and invite you to join us.

Montefiore is an equal employment opportunity employer. We recruit, hire, train, transfer, promote, lay off, and discharge staff without regard to race, color, religion, creed, national origin, alienage, citizenship, age, gender, disability, sexual orientation, gender identity, genetic information, pregnancy, military status, marital or partnership status, or other protected characteristics.

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Mission:
To heal, teach, discover, and improve community health.

Vision:
To be a premier academic medical center transforming health and enriching lives.

Values:
Our values define our philosophy of care, shape our actions, and inspire excellence as we pursue our future goals. These include: