Service Associate - Hackensack, NJ

Stryker; Hackensack (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in medical equipment is seeking a Service Associate in Hackensack, NJ. This entry-level role focuses on collecting devices from hospitals and providing training to staff. Ideal candidates are customer-oriented, self-directed, and possess a high school diploma. Competitive pay of $28.48 per hour plus benefits is offered.

Benefits

Health insurance (medical, dental, vision)

401(k) plan

Employee Stock Purchase Plan

Qualifications

• Ability to lift up to 40 pounds daily.
• Valid driver's license and insurance for travel.
• Use of personal vehicle for driving 80-100 miles/day.

Responsibilities

• Collect single-use devices at hospitals within designated territory.
• Provide excellent customer service and training on collection devices.
• Collaborate with sales representatives to manage inventory.

Skills

Customer-oriented

Relationship-building

Self-directed

Education

High school diploma or GED

Job description

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Who we want

• Customer-oriented representatives with an eye for impressing customers and building strong relationships.
• Competitive spirit and team players seeking to launch a career with Stryker, understanding that this role offers ground-floor experience.
• Challengers who seek continual improvement for the business and customers.
• Teammates who listen, share ideas, and collaborate to advance the business.
• Relationship-savvy networkers who connect internally and externally.
• Self-directed initiators who take ownership and drive productivity, change, and outcomes.

What you will do

As a Service Associate, your primary responsibility will be collecting single-use devices at hospitals within your designated territory. You will engage with hospital staff to provide excellent customer service, training, and education on the proper use of Stryker Sustainability Solution’s bins and collection devices. You will collaborate with sales representatives to manage inventory, support educational initiatives, and supply materials to hospitals.

What you need

• Ability to lift up to 40 pounds daily.
• Valid and unrestricted driver’s license with appropriate insurance for travel.
• High school diploma or GED.
• Use of personal vehicle for driving 80-100 miles/day depending on territory.

Compensation: $28.48 per hour plus bonuses and benefits.

Benefits include

• Health: Medical, dental, vision, critical illness, accident, hospital indemnity insurance, healthcare support, wellbeing, tobacco cessation programs.
• Financial: HSA, FSA, 401(k), Employee Stock Purchase Plan, life and AD&D insurance, short-term disability.

Stryker operates in MedSurg, Neurotechnology, Orthopaedics, and Spine, impacting over 150 million patients annually. Some roles may require vaccinations based on customer requirements.

Additional details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Appliances, Electrical & Electronics Manufacturing, Industrial Machinery, Medical Equipment