Service Assistant — Elevate Guest Experience

Hai Hospitality Group; Miami, Northern (FL, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Employee Assistance Program

401k with employer match

Dining discounts

Job summary

Hai Hospitality Group is seeking a Service Assistant for our Miami, FL location. You will support service on every level, learn the menu and beverage basics, and be mentored to become an excellent server as quickly as possible.

You will be on the floor, help with side work, stock supplies, and assist servers. The role includes delivering food, handling curbside orders, and maintaining a clean, efficient workstation.

Qualifications

• Effective communication with guests and employees required.
• Ability to follow safety guidelines and identify hazards.
• Ability to lift and move trays and stock items up to 50 lbs.
• Ability to stand, walk, and work in fast-paced environment.

Responsibilities

• Acquaint yourself with our menu and specials.
• Participate in floor service and side work.
• Bus, reset tables, stock supplies, and polish glassware.
• Assist servers to enhance guest experience and deliver food.
• Handle curbside orders for guests waiting outside.

Skills

Communication with guests & staff

Safety awareness

Stamina & mobility

Team collaboration

Job description

Hai Hospitality Group is seeking a Service Assistant for our Miami, FL location. You will support service on every level, learn the menu and beverage basics, and be mentored to become an excellent server as quickly as possible.

You will be on the floor, help with side work, stock supplies, and assist servers. The role includes delivering food, handling curbside orders, and maintaining a clean, efficient workstation.