Service Assistant

Ford's Garage; Richmond (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Daily pay

Medical insurance

Employee discounts across brands

Open door policy

Refer a friend bonus

Theme park and concert discounts

Discounts on retail

Innovative scheduling tech

Job summary

Ford's Garage in Richmond, VA is seeking a Vibe Setter (Service Assistant) to be the face of the restaurant, helping the service team with food running, table clearing, and guest service.

You will help ensure guests leave as friends by being authentic, while meeting safety standards and communicating in English. The role requires standing long hours and the ability to lift up to 50 pounds, with reliable transportation.

Qualifications

• Must possess or be able to obtain a valid food safety certification or any other food/alcohol certification, as required by state law
• Able to stand for 10 hours and lift at least 50 pounds
• Good hearing for safety and accurate communication
• Must be able to read, write and speak in English
• Must have reliable transportation

Responsibilities

• Supporting our service team to ensure they are set up for success to deliver great experiences
• Providing our guests with the highest level of service standards to create new and repeat business and avoid guest complaints
• Promoting our products to guests by communicating with extensive product knowledge on food, beverage and promotional menus.
• Assisting to ensure the dining room is set up perfectly for our guests while maintaining safety and sanitation standards
• Being aware of and abiding by all liquor service laws, including not overserving guests or serving underage Guests.
• Completing and passing all training courses require and continuing their education through additional training modules

Skills

Food safety certification

Stand for 10 hours

Good hearing

English proficiency

Reliable transportation

Job description

Ready to quit your day job and jump into the restaurant industry with us? We're not your average restaurant, and we don't want your average Service Assistant, better known as a Vibe Setter. Are you ready to have fun while building your career? We don't believe in the dull and mundane… in fact, we adamantly reject it!

As a part of our badass team (yep we said it), you'll help deliver our mission by joining a team of GOATS that, together will continue to grow the legacy of our brand and be brand stewards. The Vibe Setter is the face of our restaurant, and we take great pride in who we have representing us. Service Assistants work in the dining room maintaining and enhancing the quality of our customer service. The primary focus is assisting the Servers with food running, table clearing, and guest service. You will ensure everyone who comes through our doors as a guest will leave as a friend by being your authentic self.

Minimum Qualifications (with or without accommodation)

• Must possess or be able to obtain a valid food safety certification or any other food/alcohol certification, as required by state law
• Able to stand for 10 hours and lift at least 50 pounds
• Good hearing for safety and accurate communication
• Must be able to read, write and speak in English
• Must have reliable transportation

Our Service Assistants are Responsible for:

• Supporting our service team to ensure they are set up for success to deliver great experiences
• Providing our guests with the highest level of service standards to create new and repeat business and avoid guest complaints
• Promoting our products to guests by communicating with extensive product knowledge on food, beverage and promotional menus.
• Assisting to ensure the dining room is set up perfectly for our guests while maintaining safety and sanitation standards
• Being aware of and abiding by all liquor service laws, including not overserving guests or serving underage Guests.
• Completing and passing all training courses require and continuing their education through additional training modules

Unique Benefits:

• Work alongside, learn and grow from fellow GOATs. Whatever your goals are in life, our goal is to make you more prepared to get there.
• Become a part of a culture that creates connections between iconic brands and guests. Join the fun and ONE TEAM culture that makes us great!
• We have a bunch of fun brands, and this role will give you discounts to eat at all of them. You also get a discount on our retail!
• We use innovative technology for easy scheduling.
• Daily pay? We got you. Have your money in your pocket as soon as the next day.
• We have an open door policy because your voice always matters.
• Refer a friend…get paid for bringing on another GOAT.
• Need medical insurance? Offered to all full-time team members.
• Get rewarded for working with us! Exclusive partnership discounts for theme parks, concerts, hotels and online shopping.